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When I try to use Publish Online in InDesign on my Mac, it crashed my PC and have to reboot. I also can't use export to html also (don't know if it's related). Pleas help!
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Hi there,
Sorry to hear about your experience. Would you mind sharing version of the OS & InDesign? Does it happen with a spcific document or all? Do you work on documents saved on local drive or network?
This information will help us assist you accordingly. Looking forward to your response.
Regards,
Ashutosh
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Hello Ashutoh. I'm on macOS Big Sur 11.0.1, InDesign 16.0. It crashed on all docuemtns I've tried...complicated ones and simple, one-page ones. Files are saved on my icloud drive. Can you help? Thank you.
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Hi Home1Run,
what happens if your InDesign document is not saved on your iCloud drive but in your Desktop folder?
Regards,
Uwe Laubender
( ACP )
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Hello Uwe. I tried that..saved a document to my hard drive...same thing occurred...crashed as soon as I clicked on Publish.
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Hi there,
Thanks for sharing the details. Could you please try the steps shared on this page (https://community.adobe.com/t5/indesign/advanced-troubleshooting-for-launch-issues/td-p/11394034?pag...) and share your observations with us?
Regards,
Srishti
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i tried to use Publish Online in the Safe Boot mode and it did work. However, I didn't like the results so I don't want to use that process. But if I do, I still don't kow what is cusing InDesign to crash.