InDesign crashes when use Publish Online on macOS Big Sur

New Here ,
Nov 23, 2020 Nov 23, 2020

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Hi, I'm fairly new to indesign. I just upgraded my mac to Big Sur and today I can't publish online a book that I was able to publish yesterday. Also, I've just upgraded Indesign to 16, but I reverted to the previous version and I still can't publish online. Every time I click 'publish' Indesign just quits.

 

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Performance, Publish online

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Adobe Employee , Nov 27, 2020 Nov 27, 2020
Hi there,   Sorry to hear about this trouble. I am hopeful that the issue is resolved by now. If not, could you please share crash report by following the steps shared here ( https://helpx.adobe.com/in/indesign/kb/submit-crash-reports.html )?   Once done, please try the steps suggested on this page (https://community.adobe.com/t5/indesign/advanced-troubleshooting-for-launch-issues/td-p/11394034?pag...) and share your observations with us.   Regards, Srishti

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Adobe Employee ,
Nov 27, 2020 Nov 27, 2020

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Hi there,

 

Sorry to hear about this trouble. I am hopeful that the issue is resolved by now. If not, could you please share crash report by following the steps shared here ( https://helpx.adobe.com/in/indesign/kb/submit-crash-reports.html )?

 

Once done, please try the steps suggested on this page (https://community.adobe.com/t5/indesign/advanced-troubleshooting-for-launch-issues/td-p/11394034?pag...) and share your observations with us.

 

Regards,

Srishti

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