InDesign crashing and freezing my Macbook Pro 2018

New Here ,
Nov 18, 2020

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Having a lot of problems with Indesign 16!! Every time I try to open a file, when i have one or two files already open, Indesign crashes. When I force quit the programme closes but the screen is frozen and I have to shutdown the laptop manually. 

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InDesign crashing and freezing my Macbook Pro 2018

New Here ,
Nov 18, 2020

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Having a lot of problems with Indesign 16!! Every time I try to open a file, when i have one or two files already open, Indesign crashes. When I force quit the programme closes but the screen is frozen and I have to shutdown the laptop manually. 

TOPICS
Bug, Performance

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24

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Nov 18, 2020 0
Adobe Employee ,
Nov 27, 2020

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Hi there,

 

So sorry to hear about this trouble. I am hopeful that the issue is fixed by now. If not, could you please confirm if this issue is related to a specific document? Where are the files saved (Network Drive/ System HDD/ Shared Folder on System /External HDD)?

You may try the steps shared on this page (https://community.adobe.com/t5/indesign/advanced-troubleshooting-for-launch-issues/td-p/11394034?pag...) and share your observations with us.

 

Regards,

Srishti

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Nov 27, 2020 0