InDesign Crashing and Share for Review inconsistent

New Here ,
Jun 23, 2020

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Since the update, I have been using the Share for Review feature, but it's not consistent, sometimes it will load the comments, sometimes it won't, plus adobe keeps asking me to sign in and sending verification codes to get back in. Then today I am trying to export an interactive PDF and it keeps crashing halfway through export, it's not a large complex file either.

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Bug, Performance, Publish online

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Adobe Community Professional ,
Jun 23, 2020

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Hi Luke,

what I found:

In the moment you save your document with Save As to the same name the REVIEW panel will be emptied and the connection to a published review is broken. I found no way to establish connection to the review again.

All the same if you do Save As with a new document name.

 

Regards,
Uwe Laubender

( ACP )

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Adobe Employee ,
Jun 23, 2020

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We have released InDesign 2020.1.1(v15.1.1.103) with a lot of stability fixes. We recommend you to upgrade to latest version (if you’re not already on it) as it is more robust.

 

If you still face this issue even after updating, please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )

 

Also, please send the following information to santalwa@adobe.com :

  • Reproducible Steps – What were you doing when InDesign issue occurred?
  • Video recording of the issue?
  • Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)

 


Sanyam Talwar

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New Here ,
Nov 04, 2020

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My Indesign is crashing when I update for review. What can I do?

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Community Beginner ,
Nov 11, 2020

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I'm experiencing the same issue with one of my files. I have 8 others that seem to be working and this one just won't upload without crashing InDesign.

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New Here ,
Nov 18, 2020

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I having the same issue with two of my files repeatedly crashing when I try to 'Update Link' for an existing review. The loading circle buffers and then the entire program crashes.

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Community Beginner ,
Nov 18, 2020

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Yep, same issue. Keeps crashing when updating the link. Thankfully the link and file does update, but quite a pain to keep relaunching InDesign. 

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