InDesign crashing at launch

New Here ,
Apr 27, 2021 Apr 27, 2021

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For a few days now I havent been able to use indesign. It keeps crashing right at the launch and I already played thorugh all the troubleshooting steps recommendes in previous inputs. I also installed older versions but they dont work either.

 

I am quite desperate by now because I am a designer with waiting clients and rely strongly on indesign...

 

Any help is very very very welcome!

 

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Adobe Employee , Apr 27, 2021 Apr 27, 2021
Hi there, Sorry to hear about your experience. Have you tried the suggested steps given on this community post(https://community.adobe.com/t5/indesign/advanced-troubleshooting-for-launch-issues/td-p/11394034?page=1)? If this didn't help, I'd recommend connecting with Adobe technical support(https://helpx.adobe.com/support.html). Please click on the chat icon at the bottom of the page to begin the conversation. Team here will be able to perform remote troubleshooting on your machine and assist ...

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Adobe Employee ,
Apr 27, 2021 Apr 27, 2021

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Hi there,

 

Sorry to hear about your experience. Have you tried the suggested steps given on this community post(https://community.adobe.com/t5/indesign/advanced-troubleshooting-for-launch-issues/td-p/11394034?pag...)?

If this didn't help, I'd recommend connecting with Adobe technical support(https://helpx.adobe.com/support.html). Please click on the chat icon at the bottom of the page to begin the conversation. Team here will be able to perform remote troubleshooting on your machine and assist you accordingly.

 

Regards,

Ashutosh

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