InDesign crashing on macOS BigSur

New Here ,
Dec 19, 2020 Dec 19, 2020

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Ever since updating my In Design app I haven't been able to do more than open a file before it crashes and I'm starring down the barrel of the spinning wheel... Is it a computer issue? I have 100GB free storage and 2.9 GHz Quad processor MAC 

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Guest
Dec 19, 2020 Dec 19, 2020

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Moving thread to the InDesign forum from Using the Community

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New Here ,
Dec 19, 2020 Dec 19, 2020

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I have the same problem since the Big Sur and InDesign Update.
The support was trying to help me and I gave access to the Adobe Remoto Control.
First they thought WACOM tablet software was the reason for it and deinstalled it, 
Right after we reinstalled InDesign again but it still crashed during launching. HELP!

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Adobe Employee ,
Dec 20, 2020 Dec 20, 2020

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Hi there,

 

Sorry about the crashing! I know that's really frustrating. Is InDesign up to date? Is the issue related to a specific document? Where are the files saved (Network Drive/ System HDD/ Shared Folder on System /External HDD)? 

 

You may also try the steps shared on this page (https://community.adobe.com/t5/indesign/advanced-troubleshooting-for-launch-issues/td-p/11394034?pag...) and share your observations with us. 

 

Regards,

Srishti

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Community Beginner ,
Dec 20, 2020 Dec 20, 2020

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Huh? Crashing try save then input save or and clean cookies

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New Here ,
Dec 21, 2020 Dec 21, 2020

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Me too, InDesign restart my iMac Pro (2017) when saving to Google File Stream on macOS BigSur HELP!

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