Hey All - i am desperate. INDD is not working at all.
I have restarted, i have tried different way to open any INDD doc (to enusre i wasn't trying to open a corrupted one). I have uninstalled, deleted preferences, I have reinstalled.
I AM DESPERATE! I have a new client (been out of work for 9 months) I have a deadline of tomorrow am.. and NOTHING!!
Any suggestions on how to get INDD to work.
Thanks in advance
We need some information from you: Please tell us what operating system (exactly) you're running. Please tell us (exactly) what InDesign version you're using.
Sorry to hear about this. Please make sure you have your InDesign & OS updated to the latest version. I'd also suggest following the steps mentioned below and share your observations:
** Please note that resetting preferences will remove all the custom settings and InDesign will launch with default settings. This way all your old settings will be saved in .old folders and InDesign will recreate new folders with default settings.
Hope it helps.
I am having EXACTLY the same problem. Have a brand new imac. Indesign works on my 2015 imac but this brand new machine is nothing a headache, I have wiped the entire system, re-installed and STILL Indesign is super slow and the beachball goes on forever. So much so I cannot work on it. It is clearly an ADOBE issue. Any help would be GREAT because I cannot get any work done as well 😞
Sorry to hear about your experience. I see you have performed troubleshooting which includes OS & app reinstallation. I'd request connecting with Adobe assisted support. Team here will be able to perform remote troubleshooting on your machine and help accordingly.