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InDesign Crashing Upon Export Since Update

Community Beginner ,
Jun 23, 2020

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Ever since I've updated InDesign to 15.1, my InDesign has started crashing when I try to export files to PDF. It's not every file, but it's consistent with the files it does happen on. I've been using InDesign daily for years on this computer and have never had this issue until the update. Any idea the cause or possible fixes?

 

Thank you!

Adobe Community Professional
Correct answer by Manan Joshi | Adobe Community Professional

There is a new update 15.1.1, try that it has a fix for an issue with crash on pdf export

The but fix details are mentioned in the following link

https://helpx.adobe.com/indesign/kb/fixed-issues.html

 

-Manan

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Bug, Import and export

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InDesign Crashing Upon Export Since Update

Community Beginner ,
Jun 23, 2020

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Ever since I've updated InDesign to 15.1, my InDesign has started crashing when I try to export files to PDF. It's not every file, but it's consistent with the files it does happen on. I've been using InDesign daily for years on this computer and have never had this issue until the update. Any idea the cause or possible fixes?

 

Thank you!

Adobe Community Professional
Correct answer by Manan Joshi | Adobe Community Professional

There is a new update 15.1.1, try that it has a fix for an issue with crash on pdf export

The but fix details are mentioned in the following link

https://helpx.adobe.com/indesign/kb/fixed-issues.html

 

-Manan

TOPICS
Bug, Import and export

Views

77

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Jun 23, 2020 0
Adobe Community Professional ,
Jun 23, 2020

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There is a new update 15.1.1, try that it has a fix for an issue with crash on pdf export

The but fix details are mentioned in the following link

https://helpx.adobe.com/indesign/kb/fixed-issues.html

 

-Manan

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Jun 23, 2020 1
Community Beginner ,
Jun 23, 2020

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Thank you! I don't see the option for this update in CreativeCloud, unfortunately. Any idea where I can access it?

 

Appreciate the help!

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Jun 23, 2020 0
Adobe Community Professional ,
Jun 23, 2020

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I checked on my end and i can see the update. Is your creative cloud application updated?

 

-Manan

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Jun 23, 2020 1
Community Beginner ,
Jun 23, 2020

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Had to reboot it, but it came up this time! Thank you for your help!

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Jun 23, 2020 0
Adobe Community Professional ,
Jun 23, 2020

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If you can still not see the update, try the steps mentioned in the following link

https://helpx.adobe.com/creative-cloud/kb/creative-cloud-application-recognizing-available.html

 

-Manan

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Jun 23, 2020 1