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Indesign cs3 crashes upon launch

New Here ,
May 04, 2020

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Hi

I'm using CS3 with win 7 for some years now. Today only InDesign (all other programms work fine) wouldn't start and I got the following information:

  Anwendungsname:    InDesign.exe

  Anwendungsversion:    5.0.0.463

  Anwendungszeitstempel:    4607815b

  Fehlermodulname:    AdobeOwl.dll

  Fehlermodulversion:    1.0.93.0

  Fehlermodulzeitstempel:    45dd6b23

  Ausnahmecode:    c0000005

  Ausnahmeoffset:    0000d3c6

  Betriebsystemversion:    6.1.7601.2.1.0.256.48

  Gebietsschema-ID:    1031

  Zusatzinformation 1:    0a9e

  Zusatzinformation 2:    0a9e372d3b4ad19135b953a78882e789

  Zusatzinformation 3:    0a9e

  Zusatzinformation 4:    0a9e372d3b4ad19135b953a78882e789

 

There was no problem when I finnished the programm yesterday. I set back windows to an earlier date. Made no difference. 😞

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Indesign cs3 crashes upon launch

New Here ,
May 04, 2020

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Hi

I'm using CS3 with win 7 for some years now. Today only InDesign (all other programms work fine) wouldn't start and I got the following information:

  Anwendungsname:    InDesign.exe

  Anwendungsversion:    5.0.0.463

  Anwendungszeitstempel:    4607815b

  Fehlermodulname:    AdobeOwl.dll

  Fehlermodulversion:    1.0.93.0

  Fehlermodulzeitstempel:    45dd6b23

  Ausnahmecode:    c0000005

  Ausnahmeoffset:    0000d3c6

  Betriebsystemversion:    6.1.7601.2.1.0.256.48

  Gebietsschema-ID:    1031

  Zusatzinformation 1:    0a9e

  Zusatzinformation 2:    0a9e372d3b4ad19135b953a78882e789

  Zusatzinformation 3:    0a9e

  Zusatzinformation 4:    0a9e372d3b4ad19135b953a78882e789

 

There was no problem when I finnished the programm yesterday. I set back windows to an earlier date. Made no difference. 😞

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May 04, 2020 0
Adobe Community Professional ,
May 04, 2020

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Back to the future, Part I

Below you can find many things and I don't know what of this posts (one or few in one step) can help you. 

George McFly: Like I've always told you, you put your mind to it, you can accomplish anything

 

https://forum.rudtp.ru/threads/problemy-s-zapuskom-indesign.19864/#post218065 - delete all types from OS

 

https://forum.rudtp.ru/threads/problemy-s-zapuskom-indesign.19864/post-217942 - find Adobe Common File Installer.msi from folder Adobe Bridge Services and install

 

https://supportdownloads.adobe.com/product.jsp?product=31&platform=Windows - install all updates

 

https://forum.rudtp.ru/threads/indesign-cs-3-0-ne-zapuskaetsja-v-winxp-sp2.10104/post-296077 - delete all instances of Adobe reader and try again

 

From memory - install adobe flash and adobe shockwave, and adobe air (don't ask me where to find it 🙂 )

 

https://forum.rudtp.ru/threads/indesign-cs-3-0-ne-zapuskaetsja-v-winxp-sp2.10104/post-296081 - delete itunes and quicktime

 

delete all other versions of indesign

 

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html  - try to reinstall with adobe cleaner

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New Here ,
May 04, 2020

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Hi George-S

thanks for the loads of information.

I just remembered having the same problem several years ago.
To fix it I had to delete the file "InDesign Defaults" (the app is generating a new version of this file on its own) and do something else. But I can't remember wat the something else was.
 

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Adobe Community Professional ,
May 04, 2020

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I was think that you already try to delete preferences.

 

Ok, here you go - https://community.adobe.com/t5/indesign/troubleshooting-101-replace-or-quot-trash-quot-your-indesign...

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New Here ,
May 04, 2020

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Problem solved. Many thanks. 🙂

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Adobe Community Professional ,
May 04, 2020

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And what is helps to you?

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New Here ,
May 04, 2020

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I had to delete the file "InDesign Defaults" and "indesign savedData" and restart the application. InDesign recreates both files.

 

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