Copy link to clipboard
Copied
Hello lovely people,
I recently installed CS6 (a gift from a friend) on to my new 2019 Macbook Pro but it keeps crashing when I launch the app. None of the patches that I have downloaded were able to be installed. What should I do, besides upgrading to CC? I'd really appreciate any help.
Warmest,
Fiona
Hi there,
As Derek already mentioned, CS6 is definitely not compatible with Mojave or anything beyond MAC v10.9 ( https://helpx.adobe.com/indesign/system-requirements-old-versions.html ).
I am afraid, any attempts to troubleshoot the install could result in it becoming unusable. We strongly recommend upgrading your software to a newer version that is supported. That way, we can provide you tech support and access to the latest updates and bug fixes. I apologize for the frustration. Please le
...Copy link to clipboard
Copied
maybe this thread could help you
https://community.adobe.com/t5/indesign/help-cs6-and-mojave/td-p/10149618?page=1
Copy link to clipboard
Copied
hi Vladan, it unfortunately didn't but I appreciate your effort 🙂
Copy link to clipboard
Copied
You need new software applications to match your new Macbook Pro.
How much RAM do you have?
Copy link to clipboard
Copied
hi Derek, I have 8 GB 2133 MHz LPDDR3
Copy link to clipboard
Copied
Hi there,
As Derek already mentioned, CS6 is definitely not compatible with Mojave or anything beyond MAC v10.9 ( https://helpx.adobe.com/indesign/system-requirements-old-versions.html ).
I am afraid, any attempts to troubleshoot the install could result in it becoming unusable. We strongly recommend upgrading your software to a newer version that is supported. That way, we can provide you tech support and access to the latest updates and bug fixes. I apologize for the frustration. Please let me know if you have any questions.
Regards,
Srishti