InDesign CS6 crashes on Mojave 10.14.6

New Here ,
Dec 03, 2020 Dec 03, 2020

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Hello lovely people, 

I recently installed CS6 (a gift from a friend) on to my new 2019 Macbook Pro but it keeps crashing when I launch the app. None of the patches that I have downloaded were able to be installed. What should I do, besides upgrading to CC? I'd really appreciate any help.

 

Warmest, 

Fiona

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Adobe Employee , Dec 05, 2020 Dec 05, 2020
Hi there,    As Derek already mentioned, CS6 is definitely not compatible with Mojave or anything beyond MAC v10.9 ( https://helpx.adobe.com/indesign/system-requirements-old-versions.html ).  I am afraid, any attempts to troubleshoot the install could result in it becoming unusable. We strongly recommend upgrading your software to a newer version that is supported. That way, we can provide you tech support and access to the latest updates and bug fixes. I apologize for the frustration. Please le...

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Adobe Community Professional ,
Dec 04, 2020 Dec 04, 2020

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New Here ,
Dec 06, 2020 Dec 06, 2020

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hi Vladan, it unfortunately didn't but I appreciate your effort 🙂

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Adobe Community Professional ,
Dec 04, 2020 Dec 04, 2020

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You need new software applications to match your new Macbook Pro.

How much RAM do you have?

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New Here ,
Dec 06, 2020 Dec 06, 2020

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hi Derek, I have 8 GB 2133 MHz LPDDR3

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Adobe Employee ,
Dec 05, 2020 Dec 05, 2020

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Hi there, 

 

As Derek already mentioned, CS6 is definitely not compatible with Mojave or anything beyond MAC v10.9 ( https://helpx.adobe.com/indesign/system-requirements-old-versions.html ). 

I am afraid, any attempts to troubleshoot the install could result in it becoming unusable. We strongly recommend upgrading your software to a newer version that is supported. That way, we can provide you tech support and access to the latest updates and bug fixes. I apologize for the frustration. Please let me know if you have any questions. 

 

Regards, 

Srishti 

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