InDesign CS6 on Windows 10 was working earlier. At some point I changed the TEMP and TMP environment variables (this might be a red herring). Both Adobe Photoshop CS6 and Indesign stopped working. I was able to fix Photoshop by specifying work drives. I have not been able to get InDesign to work. I restored TEMP and TMP back to their default values and tried to start InDesign and got a nasty message about insufficient space on my C: drive (it has 189 GB free). After that, I didn't get any messages when attempting to start it. The startup logo would show briefly, then disappear. I tried starting as Administrator - no luck. I deleted the Preferences file, no luck. I tried deleting the Cache, no luck. I deleted the Recovery folder, no luck. Attached is the Event log entry for my last try. Any assistance will be greatly appreciated.
I have resolved this problem. I retried Photoshop and it was acting like InDesign. I then tried Bridge and it gave me a nasty message about TMP not pointing to a directory on the C: drive. I reset the Environment Variables TMP and TEMP to their default values, but without using the %SystemRoot% or %UserProfile% variables in TMP or TEMP. Instead I used C:\Windows and C:\Users\<UserID> in TMP and TEMP. This fixed all three Adobe programs. Very frustrating. In future I won't change those variables.
Hi Photo Kram,
why did you change the Environment Variables TMP and TEMP in the first place?
What did you try to accomplish with that step?
( ACP )
InDesign CS6 is not officially compatible with Windows 10; if your work is mission critical consider upgrading InDesign to a recent CC version, e.g. version 16.
Thanks for the suggestion Derek, but I am retired and on a fixed income. Paying monthly for Bridge, Powerpoint and InDesign is more than I want to spend. If the Adobe applications refuse to work, I will start investigating other offerings elsewhere.
I set aside a separate partition for temp files. I find that temp files on the C: drive can reduce space on the C: drive and I have to run disk cleanup too frequently. Some of my InDesign documents run over 200 MB run alone. Its something I have done with all of my windows machines for many years. I have not experienced a similar problem in the past.