Indesign CS6 Running Extremely Slow.

Explorer ,
Oct 31, 2012 Oct 31, 2012

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I designed and layout a catalog last year using InDesign CS5/Loepard. The job went smoothly. This year I have added about 25 pages and moved some items around. I am using InDesign CS6 (Cloud)/ Mountain Lion. It seems that the trouble started when I altered the page masters to rename and added a few more masters. I am at about the same amount of pages as last year and it takes about a minute just to highlight something and make a change or move something around. Sometimes it doesn't highlight at all, the little disk just spins.

Anybody have an answer for this? I have looked all over the internet and have tried all suggestions and it doesn't work. I have a deadline and this is extremely frustrating.

Anybody have an answer please email me at toddm@tallguygraphics.com

Thanks- Todd

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correct answers 1 Correct Answer

Adobe Community Professional , Nov 01, 2012 Nov 01, 2012
The Users/<yourname>/Library file is a hidden file on OSX.7 and .8 See this for instructions (says 10.7 but works for 10.8 as well)http://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html

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Adobe Employee ,
Oct 31, 2012 Oct 31, 2012

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Moved to the InDesign forum. They will be able to help you.

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Explorer ,
Oct 31, 2012 Oct 31, 2012

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Where do I go for InDesign forum?

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Adobe Employee ,
Oct 31, 2012 Oct 31, 2012

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I have already moved the post.

Note the breadcrumb trail at the top. Clicking on Discussions will take you to this overall forum, InDesign has several forums some for more specific things such as scripting.

If you click on Adobe Community you will see several forums listed but can open a drop-down list for all the various product and service forums.

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Adobe Community Professional ,
Nov 01, 2012 Nov 01, 2012

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tallguyG wrote:

Anybody have an answer for this? I have looked all over the internet and have tried all suggestions and it doesn't work. I have a deadline and this is extremely frustrating.

It would be more productive if you told us what all those suggestions were that didn't work so we don't need to tell you to try them again. Have you read any of the other threads on the ID forum regarding slow performance?

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Explorer ,
Nov 01, 2012 Nov 01, 2012

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Well I tried all of these:

There are many reasons why InDesign might be running slowly, but here’s a quick rundown of things I would try in this situation, more or less in the order I would likely try them.

  • Enough memory? RAM is like air to an app like InDesign; if you don’t have enough, it will be sluggish or even die. I would never try to run InDesign on a machine with less than 2 GB of RAM, and I’m forever cursing that my laptop with 8 GB is not enough (but I’m constantly running 5 to 10 programs, often including Photoshop, Illustrator, and Word). Hard drive space can also be a cause of problems, especially if you’re working on a nearly-full drive. Common wisdom says keep 10% of your drive free. (That’s 50 GB for a 500 GB drive!) InDesign relies on your drive because when it runs out of RAM it writes to the “scratch disk” (this happens far more than you’d expect).
  • Display Quality. There are three main display modes in InDesign — Fast, Typical, and High Quality (under View > Display Performance). Obviously, the higher the quality, the more InDesign has to think, and the slower it’ll become. If you’re working in Typical and it still seems like one or more images are in high-quality mode, then those images may have display quality overrides applied to them; you can disable those from the Display Performance submenu. InDesign also has other display modes that could potentially slow it down: view > proof color, and view > overprint preview. Normally, on a reasonably fast machine, those shouldn’t slow ID down, though.
  • Preflight. This is a big one. InDesign is constantly looking at your document to see if there are any “preflight errors,” such as overset text. If you have created a custom preflight profile, then it may be looking for lots of different things. Adobe insists that Preflight only works in the background when you’re not working, so it should not slow you down. But there is plenty of anecdotal evidence that preflight can get in the way. I almost always leave it on, but if you’re running into slowdowns, it’s definitely worth turning it off. (You can disable it by double-clicking that little green or red dot in the lower-left corner of the screen, then turning off the On checkbox in the Preflight panel that appears.)
  • Cross references. Probably the most notorious offender, causing slowdowns in InDesign, is the Cross-References feature. This is another example of “Adobe says it shouldn’t slow you down, but people keep coming up with examples that it can.” The biggest problem, as far as I can see, is x-refs that span from one document to another. This doesn’t surprise me because I’ve also seen problems when hyperlinks span across documents. I personally think something is deeply wrong with the way Adobe engineered the whole cross-document thing, and until it’s fixed I tend to think that cross-document referencing and linking should be avoided. Now, that’s not possible for everyone, so here are two other options: First, it sounds as though having all the documents of a book open at the same time can help. That is, just open all the files whenever you’re going to be editing one of them. Annoying, but it should help. A second option is to look at the Cross-References Pro plug-in from dtptools. I don’t know for sure, but it sounds as though their x-ref technology is more robust than what Adobe came up with.
  • Live Screen Drawing. If you get stuttering or slow-downs when you move, resize, or rotate objects, then you should definitely consider setting the Live Screen Drawing pop-up menu to Delayed (in the Interactive pane of the Preferences dialog box). The Delayed option is how it worked in CS4 and earlier: if you click and hold the mouse button for about a second, then it kicks in to “patient user mode” (where you can see the effect take place as you drag. Otherwise, you just get a gray bounding box. I’m fine with the gray bounding box if it means InDesign works faster!
  • Plug-ins (Font Activation). You know I dislike all the font management auto-activation plug-ins and recommend people not install them. (I don’t know who’s fault it is, Adobe’s or the add-on developers, but they’re just buggy as heck.) One person reported that turning off the “auto activate” feature that activates fonts inside graphics helped a lot. But I’d try disabling the whole dang thing and see if that helps, too.

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Adobe Community Professional ,
Nov 01, 2012 Nov 01, 2012

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Those are certainly the main causes. Is this happening in all files, or only isolated files?

What are the system specs?

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Explorer ,
Nov 01, 2012 Nov 01, 2012

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Peter it appears to be an isolated file. However when I save it in another file name the problem still exist. It seems to have started when I made additional page Masters and changed some of the one's that already exist from last years file. I deleted things I did not need from last years catalog and started from scratch. In between I did upgrade to Mountain Lion from Lion.

I am using

Apple MacBook Pro "Core i5" 2.4 13" attached to a 27" Acer monitor. 8 GB of RAM 1 TB External HD

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Adobe Community Professional ,
Nov 01, 2012 Nov 01, 2012

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for an isolated file it could be a file problem that might be correctable by exporting. See Remove minor corruption by exporting

It may alos be related to hyperlinks, cross-refernces to another file (open any files that are referenced), or links to a network location.

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Explorer ,
Nov 01, 2012 Nov 01, 2012

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That worked Peter. It seems to have solved the problem for now anyway. Thanks so much for your help!

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Explorer ,
Nov 01, 2012 Nov 01, 2012

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Peter I used what you said for my office computer and it worked fine but I got home to my home office and there is no preferences file in the user file. Do you have any idea where it may be? Actually nothing is in the order that you have listed that I used on my work computer. Maybe this is the problem? I can't find my preferences any where. Any thoughts?

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Adobe Community Professional ,
Nov 01, 2012 Nov 01, 2012

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The Users/<yourname>/Library file is a hidden file on OSX.7 and .8

See this for instructions (says 10.7 but works for 10.8 as well)

http://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html

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Explorer ,
Nov 01, 2012 Nov 01, 2012

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Thanks Larry, that did the trick. Why would they ever hide the Library?

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Adobe Community Professional ,
Nov 01, 2012 Nov 01, 2012

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Ask St. Stephen of Cupertino...

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Adobe Community Professional ,
Nov 01, 2012 Nov 01, 2012

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You're into seances now, Peter?

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Adobe Community Professional ,
Nov 01, 2012 Nov 01, 2012

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You have to build an altar from old iPhones and clamshell MacBooks....

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Explorer ,
Nov 01, 2012 Nov 01, 2012

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You did well with the InDesign. How are you with Mac?

Cupertino Huh? Maybe you know a quick way to awaken my Mac? Same type of Mac as below. It takes maybe 1 or 2 minutes of clicking keys and mouse as well as moving the mouse back and forth to waken. Then when it finally does wake it gives a message that my external HD was shut down. The HD does reload. Any answers for that Peter or Larry?

Apple MacBook Pro "Core i5" 2.4 13" attached to a 27" Acer monitor. 8 GB of RAM 1 TB External HD

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Adobe Community Professional ,
Nov 01, 2012 Nov 01, 2012

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I'm actually a Windows guy and only mess with the inner workings of Macs when I have no other choice. Sorry.

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Adobe Community Professional ,
Nov 01, 2012 Nov 01, 2012

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What's where? Are all your apps on the internal HD and only data on the external HD? I just got and had installed a 1TB HD from Fry's that cost $90. No need now fro an external drive except for backups.

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Explorer ,
Nov 01, 2012 Nov 01, 2012

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Larry I do have all my apps on the internal and data on the external. Would that keep the computer from waking up though? It would solve the problem of my external from ejecting while I am trying to wake the computer itself. Would this solve both problems though?

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Explorer ,
Nov 05, 2012 Nov 05, 2012

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Peter I booted up my computer to work on that same file thinking the problem was all solved and now it's doing it again. I tried this same process over again and it's not working this time. Any clues?

Thanks- Todd

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Adobe Community Professional ,
Nov 05, 2012 Nov 05, 2012

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Do you have any third party plugins or a font manager?

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Explorer ,
Nov 05, 2012 Nov 05, 2012

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I'm using Suitcase Fusion 4 but no plugins. My InDesign was loaded straight from the Cloud. Do you think it would help to reload the program from the cloud?

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Explorer ,
Nov 05, 2012 Nov 05, 2012

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I was using an older version of Suitcase Fusion but I upgrade thinking that may be the problem.

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Adobe Community Professional ,
Nov 05, 2012 Nov 05, 2012

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And the next step if exporting to .idml is not working is to try moving the pages to a new file. Create a new file with the same page size, then rename the master page to something not used in the original file. In the original select all the pages inthe Pages panel, then open the flyout menu, choose Move Pages... and select the new file as the destination. Move them BEFORE page 1 to maintain the same sides of the spreads.

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