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InDesign CS6 won't work with OS X Yosemite

New Here ,
Oct 17, 2014

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Has anyone else had this issue so far? I am running the late 2012 27" iMac and it will not open InDesign. I've just downloaded Yosemite this morning!

Illustrator, Photoshop and Bridge all open with no problems after installing Yosemite. - is not happy!!!

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InDesign CS6 won't work with OS X Yosemite

New Here ,
Oct 17, 2014

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Has anyone else had this issue so far? I am running the late 2012 27" iMac and it will not open InDesign. I've just downloaded Yosemite this morning!

Illustrator, Photoshop and Bridge all open with no problems after installing Yosemite. - is not happy!!!

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Most Valuable Participant ,
Oct 17, 2014

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In place upgrades are very convenient but they're a crapshoot in my

experience.

That said, telling us ID doesn't work gives us nothing to go on.

Generic advice: Trash prefs and if that doesn't work, uninstall, run cleaner

tool and then install again.

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Community Beginner ,
Oct 30, 2014

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Hi Bob,

Which prefs should I trash and where are they?

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Adobe Community Professional ,
Oct 30, 2014

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Here:

Trash, Replace, Reset, or Restore the application Preferences

In Yosemite, the easiest way to view the hidden Library folder is to hold down the Option key and select Go > Library.

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Community Beginner ,
Oct 30, 2014

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I'm there. Which file am I looking for? For InDesign, I found InDesign Defaults which is described as an InDesign file. Is that it? Illustrator has Adobe Illustrator Prefs - is that the right one for Illustrator? And Photoshop has "Adobe PHotoshop CS5.1 Prefs.psp - is that right?

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Adobe Community Professional ,
Oct 30, 2014

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Delete or remove this folder and restart ID

~▸ Users ▸ username ▸ Library ▸ Preferences ▸ Adobe InDesign

Also, you might look at something like Cocktail for system maintenance. I use it before and after OS upgrades for clearing caches and repairing permissions etc.

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Community Beginner ,
Oct 30, 2014

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Thanks! It worked and I'm golden! Have a great day!

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New Here ,
Oct 30, 2014

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Thanks!  Worked perfectly.  Great advice for the newb. 

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New Here ,
Jan 12, 2015

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Rob, worked for me too!!!!  Thank you so very much!!!

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Most Valuable Participant ,
Oct 17, 2014

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Thanks for sharing the results of your test system. I assume you kept a working live system as well as a toy...!

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New Here ,
Oct 17, 2014

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I updated to Yosemite on my MacBook Air (11-inch, Mid 2011) w/ 4GB RAM and was able to open CS6 Indesign, create a doc with text, photos and a gradient overlapping photo in multiply mode and export to pdf. I also activated fonts in Font Agent Pro v6.204 after creating Indesign document and was able to select those newly activated fonts.

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Adobe Community Professional ,
Oct 17, 2014

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When doing the Yosemite upgrade, you'll be prompted for a Java for OS X update. (If you want to see it again, restart your computer.) Follow the link and do the update.

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New Here ,
Nov 08, 2014

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I'm having the same issues with InDesign 6 crashing while trying to SAVE/SAVE AS and/or EXPORT TO PDF. I was using version 5.5 and upgraded to 6 as I read there was extensive testing done between Apple & Adobe for Creative Suite 6. After paying the $275 to upgrade, my InDesign 6 is acting exactly the same way as version 5.5. A tech from Adobe as since told me InDesign 6 is NOT compatible with Yosemite. If someone has a way for me to get my InDesign to work, I would be MOST appreciative. My next step is to take my computer to Apple and have Mavericks put back on. I need my program!!

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Adobe Community Professional ,
Nov 08, 2014

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In addition to trashing your preferences, have you tried disabling any 3rd party plugins like font management etc.? You could also try disabling any non required fonts. And finally, I've never had problems with in place OS upgrades, but I also always run system maintenance before and after an upgrade to clear out caches and repair permissions. Try Cocktail.

Cocktail - A perfect mixture for Mac OS X

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Most Valuable Participant ,
Nov 08, 2014

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Was Yosemite an upgrade or a new computer?

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New Here ,
Nov 08, 2014

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It was an upgrade from 5.5

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Most Valuable Participant ,
Nov 08, 2014

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Was the OPERATION SYSTEM an upgrade?

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New Here ,
Nov 08, 2014

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Yes. I upgraded OS X from Mavericks to Yosemite.  ID 5.5 ran fine under Mavericks but crashed every time under Yosemite. I upgraded to CS6 hoping it would work better under Yosemite, but I guess I was wrong!

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Adobe Community Professional ,
Nov 08, 2014

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I upgraded to CS6 hoping it would work better under Yosemite, but I guess I was wrong!

I have a iMac and a laptop running CS6/Yosemite with no problems. In both cases Yosemite was an in place upgrade. Did you try everything in my #15 list?

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New Here ,
Nov 08, 2014

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There are no 3rd party font plug-ins...

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New Here ,
Nov 11, 2014

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My Acrobat Pro is also crashing when trying to combine files. I really need someone to help me PLEASE!! I've tried everything suggested so far, no 3rd party FONT plug-ins... I know I'm not the only one having these problems. Is there a fix coming?

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Most Valuable Participant ,
Nov 11, 2014

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My advice: You need to blow that harddrive out and do a clean install of the operating system followed by proper installations of your software. It sounds like you hosed something pretty bad with that upgrade.

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Adobe Community Professional ,
Nov 11, 2014

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I've tried everything suggested so far, no 3rd party FONT plug-ins...

I meant any third party plugins. Did you try Cocktail—repair permissions, clear caches and logs, run daily, weekly, monthly system scripts? Have you removed all but the required system fonts and run some tests? Are you having problems with new files as well as old?

Is there a fix coming?

I wouldn't expect any further upgrades to CS6

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New Here ,
Nov 11, 2014

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You are probably right. Wasted so many hours on this thing. I love my computer! I love my computer! I love my computer. Let you know how it goes. Won't be tonight though... I think I need a cocktail.

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New Here ,
Nov 11, 2014

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I'm a bit hesitant on Cocktail... not an Apple program? I don't have any plug-ins on my computer ZERO. We just took out all of the fonts except for the ones we need to run and I couldn't even get FINDER to open. So... I do believe something is up with upgrade so going to scrub and clean, reinstall. Wish me luck!

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Adobe Community Professional ,
Nov 11, 2014

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New Here ,
Nov 11, 2014

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Thank you for the link. This should help ease hubby's nerves... I'll give it a shot. THANK YOU again. Will update you.

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Contributor ,
Oct 22, 2014

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If CS5 works, CS6 should also work.

Check out this video regarding Yosemite and CS5:

https://www.youtube.com/watch?v=rji14RGVM2A

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New Here ,
Oct 30, 2014

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Yes I am having the same exact issue.  CS6 works fine except for InDesign.  I have used the Java Legacy Updater with no help to the scenario.  Just bounces up/down and then gives me this nice little error message, which I get repeatedly:

Process:               Adobe InDesign CS6 [18601]

Path:                  /Applications/Adobe InDesign CS6/Adobe InDesign CS6.app/Contents/MacOS/Adobe InDesign CS6

Identifier:            com.adobe.InDesign

Version:               8.0.2.413 (8020)

Code Type:             X86 (Native)

Parent Process:        ??? [1]

Responsible:           Adobe InDesign CS6 [18601]

User ID:               501

Date/Time:             2014-10-30 21:46:19.275 +1100

OS Version:            Mac OS X 10.10 (14A389)

Report Version:        11

Anonymous UUID:        B71FA47B-7511-EFDE-446A-BABE89BDBEB7

Time Awake Since Boot: 420000 seconds

Crashed Thread:        0  Dispatch queue: com.apple.main-thread

Exception Type:        EXC_BAD_ACCESS (SIGSEGV)

Exception Codes:       KERN_INVALID_ADDRESS at 0x0000000000000000

VM Regions Near 0:


...and then goes on forever.

  Model Name: MacBook Pro

  Model Identifier: MacBookPro6,1

  Processor Name: Intel Core i7

  Processor Speed: 2.66 GHz

  Number of Processors: 1

  Total Number of Cores: 2

  L2 Cache (per Core): 256 KB

  L3 Cache: 4 MB

  Memory: 8 GB

  Processor Interconnect Speed: 4.8 GT/s

  Boot ROM Version: MBP61.0057.B0F

  SMC Version (system): 1.57f18

Sooooo frustrating.  Tried re-installing too.  Still not working.

Ugh.

Any advice greatly appreciated. 

Cheers!

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Most Valuable Participant ,
Oct 30, 2014

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See my original reply.

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New Here ,
Jan 31, 2015

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I have had the exact same problem on two different computers. Same error message. I've trashed prefs and everything, but that doesn't fix it.   I have found that I can open files that were made before I updated (say, a .indd file from September) delete the content and use it as a template and the program will work fine. But if I open a file that was originally created AFTER the update, ID crashes and I get that error message. I've trashed prefs and even did a complete uninstall/reinstall of ID.  The problem persists.  I'm still looking for a real solution.

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Most Valuable Participant ,
Jan 31, 2015

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The real solution is a clean install. It will take you a lot less time than trying workarounds.

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New Here ,
Jan 31, 2015

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Forgive me as I'm a bit of a noob. But I assume you mean a clean install of Yosemite?

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Most Valuable Participant ,
Jan 31, 2015

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Yes, I do.

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New Here ,
Feb 02, 2015

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Just an FYI for everyone,

I clean install won't fix the problem listed by NurseRatchet.  I believe the problem lies within certain .indd files being corrupted.  when I open some files, it works fine.  when i open others, it doesn't and ends up crashing.  what exactly makes the difference and how they got corrupted? I have no idea. But I did a completely clean wipe and install. Tried to open my master template for a publication, and it still crashed. I'm chalking it up to "something is wrong with that specific file."

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