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InDesign does not launch

New Here ,
Jul 14, 2020

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My Indesign Stopped opening, I uninstalled it and re-installed it and it refuses to open. I tried clicking on a document to open it that way and nothing. What am I doing wrong?

 

{Renamed by MOD}

 

 

Hi there,

 

Apologies for the delayed response. Sorry to hear about your experience.

Would you mind sharing version of the OS & InDesign?

You may try resetting the preferences. Please follow help article(https://helpx.adobe.com/indesign/using/setting-preferences.html) to do that.

**Please note that resetting preferences will remove all the custom settings and InDesign will launch with default settings. You can also take a backup of the folders in case you want to. Location is mentioned in the article.

 

If it does not help, please use Creative Cloud Cleaner tool to remove the existing installation and install a fresh copy once done. Hope it helps.

 

Regards,

Ashutosh

 

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InDesign does not launch

New Here ,
Jul 14, 2020

Copy link to clipboard

Copied

My Indesign Stopped opening, I uninstalled it and re-installed it and it refuses to open. I tried clicking on a document to open it that way and nothing. What am I doing wrong?

 

{Renamed by MOD}

 

 

Hi there,

 

Apologies for the delayed response. Sorry to hear about your experience.

Would you mind sharing version of the OS & InDesign?

You may try resetting the preferences. Please follow help article(https://helpx.adobe.com/indesign/using/setting-preferences.html) to do that.

**Please note that resetting preferences will remove all the custom settings and InDesign will launch with default settings. You can also take a backup of the folders in case you want to. Location is mentioned in the article.

 

If it does not help, please use Creative Cloud Cleaner tool to remove the existing installation and install a fresh copy once done. Hope it helps.

 

Regards,

Ashutosh

 

TOPICS
Performance

Views

43

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Jul 14, 2020 0
Adobe Employee ,
Jul 25, 2020

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Hi there,

 

Apologies for the delayed response. Sorry to hear about your experience.

Would you mind sharing version of the OS & InDesign?

You may try resetting the preferences. Please follow help article(https://helpx.adobe.com/indesign/using/setting-preferences.html) to do that.

**Please note that resetting preferences will remove all the custom settings and InDesign will launch with default settings. You can also take a backup of the folders in case you want to. Location is mentioned in the article.

 

If it does not help, please use Creative Cloud Cleaner tool to remove the existing installation and install a fresh copy once done. Hope it helps.

 

Regards,

Ashutosh

 

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