InDesign does not start

[★ Michal Castek]

Version 16.2.1

[radzmar]

So?

[Willi Adelberger]

Please provide some more information. We cannot help you:

1. What OS?
2. What processor?
3. What language?
4. Did you get any error message? Which one?

[★ Michal Castek]

PS, I'll, acrobat, everything is going open but InDesign not.

Big Sur, Intel, English.

Adobe tried - Remote the comp, but they don't fix the issue.

[Barb Binder]

Hi Michal:

Rebuilding the preferences/cache may help. But if you customized your preferences please read the whole article first, specifically to note that you want to consider moving or renaming the files instead of just deleting them. That way, if it doesn't solve the issue you can restore them. 

https://www.rockymountaintraining.com/adobe-indesign-rebuilding-preferences-cache/

~Barb