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Indesign doesn't work on Window OS

New Here ,
Aug 06, 2020

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Indesign doesn't work at all on Window OS. 

 

I can't even start the program... because it has stopped with the starting window saying "starting service registry...". 

 

Restarting computer is not helping.. what should I do?

It works very well on my macbook pro, but I need to use it on my desktop too. Please help!

Adobe Community Professional
Correct answer by Bill Silbert | Adobe Community Professional

If you're trying to use an older version of InDesign (CS6 or earlier) with the latest version of Windows 10 then those versions are not supported. If that is the case you can try running your PC in Windows 7 compatibility mode which may work. If you are using InDesign CS 2020 check the compatibility of your Windows version at: https://helpx.adobe.com/indesign/system-requirements.html.

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Indesign doesn't work on Window OS

New Here ,
Aug 06, 2020

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Indesign doesn't work at all on Window OS. 

 

I can't even start the program... because it has stopped with the starting window saying "starting service registry...". 

 

Restarting computer is not helping.. what should I do?

It works very well on my macbook pro, but I need to use it on my desktop too. Please help!

Adobe Community Professional
Correct answer by Bill Silbert | Adobe Community Professional

If you're trying to use an older version of InDesign (CS6 or earlier) with the latest version of Windows 10 then those versions are not supported. If that is the case you can try running your PC in Windows 7 compatibility mode which may work. If you are using InDesign CS 2020 check the compatibility of your Windows version at: https://helpx.adobe.com/indesign/system-requirements.html.

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Aug 06, 2020 0
Adobe Community Professional ,
Aug 06, 2020

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Which version of InDesign and Windows OS version?

How much RAM do you have?

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Aug 06, 2020 0
Adobe Community Professional ,
Aug 06, 2020

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If you're trying to use an older version of InDesign (CS6 or earlier) with the latest version of Windows 10 then those versions are not supported. If that is the case you can try running your PC in Windows 7 compatibility mode which may work. If you are using InDesign CS 2020 check the compatibility of your Windows version at: https://helpx.adobe.com/indesign/system-requirements.html.

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Aug 06, 2020 0
Adobe Employee ,
Aug 07, 2020

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Hi there,

 

Sorry to hear about your experience. In addition to suggestions given earlier, try booting the system into Safe Mode (https://support.microsoft.com/en-in/help/12376/windows-10-start-your-pc-in-safe-mode) and check how it works there. It starts your system so that it performs certain checks and prevents third party software/ services from automatically loading or opening. If it works fine in Safe mode, then there is some third party service or application like antivirus, plugins or web extensions which are conflicting with the InDesign

 

Hope ot helps.

 

Regards,

Ashutosh

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