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Indesign don't aleatory process quit

New Here ,
Nov 18, 2020

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I'm on 16.0 version of indesign.

W10pro

sometimes Indesign don't realy quit  i must kill the process if i want open an other time indesign.

It's recent before no problem

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Indesign don't aleatory process quit

New Here ,
Nov 18, 2020

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I'm on 16.0 version of indesign.

W10pro

sometimes Indesign don't realy quit  i must kill the process if i want open an other time indesign.

It's recent before no problem

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Performance

Views

112

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Nov 18, 2020 0
Adobe Community Professional ,
Nov 18, 2020

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Try rebuilding preferences. Work through the whole post.

https://www.rockymountaintraining.com/adobe-indesign-resetting-preferences-and-deleting-the-cache/

 

~Barb

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Nov 18, 2020 0
New Here ,
Nov 18, 2020

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I try it rename, delete but the problem continues.

Sorry must continue in french :

 

en effet parfois en quittant il reste un processus en arrière plan indesign et quand je tente de relancer indeisgn 2 processus sont actif avant que l'un ne se finisse mais jamais Indesign ne se relance.

Si quelqu'un a une solution ?

uninstall indesign , install again ?

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Nov 18, 2020 0
Adobe Employee ,
Nov 18, 2020

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Hi there,

 

Sorry to hear about your experience. In addition to what @Barb Binder has suggested, I'd request creating a new user account on your machine and see if InDesign has similar behavior there as well. Let us know how it goes. Looking forward to your response.

 

Regards,

Ashutosh

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Nov 18, 2020 0
New Here ,
Nov 19, 2020

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Hi,

Thanks for your help.

 

I've try ten open and quit on my admin user account,  no problem.

after i follow your instructions by create a new user account, it seems no problem too.

But on my (old)user account, the problem come after 2nd open/quit. 

 

I'm a new user PC (before 25years on mac)  so if you can where i must look for the problem i thank you so much 😉

have a good night. 

 

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Nov 19, 2020 0
New Here ,
Nov 23, 2020

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hi

so an idea ?

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Nov 23, 2020 0