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INDESIGN - ERRORE PRESENTAZIONE

New Here ,
Dec 13, 2019 Dec 13, 2019

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Buongiorno, 

ho un mac book pro nuovo e ho appena installato con account aziendale Indesign v. 15.0.1, purtroppo mi capita che quando utilizzo il comando da tastiera per visualizzare la modalità presentazione  (Maiusc + W) la visualizzazione risulta corrotta, e questo non dipende dal documento perchè da il medesimo problema con file differenti. Allego le immagini. 

Non riesco a capire che problema potrebbe esserci. Mi potete dare una mano? GrazieIMG_1203.jpegIMG_1204.jpegIMG_1303.jpeg

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Community Expert ,
Dec 13, 2019 Dec 13, 2019

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This model is MacBook Pro 16inch?

Try, open preferences and GPU performance off.
However, I cannot say that it will be resolved.

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Adobe Employee ,
Dec 13, 2019 Dec 13, 2019

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Hi Elena,

 

We are so sorry about this issue. This has been reported by a few other users as well and our Product team is looking into it. As a workaround, you can turn off GPU performance from Preferences as suggested above.gpu_preferencesID.png

 

Till the time it is fixed, please upvote this issue here: https://indesign.uservoice.com/forums/601180-adobe-indesign-bugs/suggestions/38791729-presentation-m... and stay tuned for updates.

 

 

Regards,

Srishti

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