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Indesign export crashes

New Here ,
Mar 16, 2020

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More and more often, my files crash when I export them (interactive PDF or print PDF) no matter how many slides I have, but it tends to occur when the document is quite heavy. 

Sometimes it crashes at the 26th slide, or the 52th, it looks random. I have to change randomly some settings, like the JPG compression or the quality, for it to get exported properly. 

The message does not indicate any reason. What should I do?

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Indesign export crashes

New Here ,
Mar 16, 2020

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More and more often, my files crash when I export them (interactive PDF or print PDF) no matter how many slides I have, but it tends to occur when the document is quite heavy. 

Sometimes it crashes at the 26th slide, or the 52th, it looks random. I have to change randomly some settings, like the JPG compression or the quality, for it to get exported properly. 

The message does not indicate any reason. What should I do?

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Adobe Community Professional ,
Mar 16, 2020

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Which version of InDesign and OS?

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New Here ,
Mar 16, 2020

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OS High Sierra, 10.13, and last version of Indesign 2020

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Adobe Community Professional ,
Mar 16, 2020

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What resolution are your images? Try resampling your images in Photoshop to 300 ppi and importing them into the InDesign file at 100% size and see if that makes a difference.

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Adobe Community Professional ,
Mar 16, 2020

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The file could be corrupted. Try exporting an .idml file and opening that back up. It will recreate a new file that may have the corruption fixed.

 

If that doesn't work, and it crashes on specific pages, there's likely something on those pages that's causing the hangup. Use a process of elemination to try to find the offending element:

  • Try deleting half the items and export.
  • If it works, you know the bad item was in that half. If not, delete the other half and retest.
  • Keep repeating until you find the problematic frames/content.

 

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