InDesign export error message

New Here ,
Dec 28, 2019 Dec 28, 2019

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I am trying to export an InDesign file to PDF and am receiving two error messages.  First - "This document contains links to files/URL(s) that are not accessible.  Please check your network connectivity or the original source of content."  Second - Failed to Export the PDF file."  Preflight window there are no errors.  Links window are to the placed photos.  I can't find a URL or email address in the document that is not correctly associated under the hyperlinks window with the real URL or email address. I have read to export as a mark up file and have done that, but to no avail, continue to receive the error message.  Document is a two page bulletin to be emailed to a group.  Operating system is Windows 10 Pro. Creative Cloud just updated recently, automatically.

InDesign error message 1.pngInDesign error message 2.png

 

Thank you for your help,

Edith

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Import and export

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Community Beginner ,
Jan 15, 2020 Jan 15, 2020

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Yes, finally! Problem solved by allowing InDesign to access files and folder within System Preferences.

Screen Shot 2020-01-15 at 9.06.30 AM.png

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New Here ,
Jan 25, 2020 Jan 25, 2020

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This worked for me too!

 

Thank you

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New Here ,
Feb 02, 2020 Feb 02, 2020

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OMG this issue has been the BANE of my life lately! Thanks 2fold -- the Security and Privacy thing worked for me too.

Hurrah -- I am going to go out and celebrate!

I have wasted HOURS trying to resolve this.

Thanks everyone x

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Community Beginner ,
Feb 19, 2020 Feb 19, 2020

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Hi, what happens when you are on a Mac at work and IT has no Apple experience and we run on PC servers? I have tried to grant access to Indesign but when I open my system preferences, I do not have the Files and Folders button on the left side to select. I am the admin of the computer. I am working on Catalina OS and trying to download the new OS as I type to see if it will show up. Please help! 

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Valorous Hero ,
Feb 19, 2020 Feb 19, 2020

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You have to pick the Security & Privacy panel from the array of icons, and then you'll see the Files & Folders settings and grants. The images below are in Dutch, but you'll find similar options.

 

Schermafbeelding 2020-02-20 om 00.03.31.png

 

Schermafbeelding 2020-02-20 om 00.03.23.png

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New Here ,
May 05, 2020 May 05, 2020

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I am also, having this issue but on a PC. Moved the file to a MAC and no issues. How did I fix this issue on a PC?

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Valorous Hero ,
Jan 08, 2020 Jan 08, 2020

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Is the document you're working in on your own local harddisk or somewhere on a server ?

Note: the hyperlinks (URLs, email adrdresses) are of no importance to creating the PDF.

The error is about linked files, which seem to be(come) inaccessible.

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New Here ,
May 02, 2020 May 02, 2020

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Try running Indesign as Administrator. It worked for me.

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New Here ,
Aug 31, 2020 Aug 31, 2020

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This worked for me from this page:
(Relinking the folder) 
Here is the orgiginal source: http://www.filerepairtool.net/blog/fix-indesign-missing-links-issue

Fix 4 – Copy links to Another Folder

The Copy Link(s) To command is especially for copying graphic files to another folder and then redirect those links to the copied files. This command is generally used for moving files to another drive like shifting documents from a DVD to Hard Drive.

  1. First, select the file links you want to copy and then chose Utilities then from the Links panel menu select Copy Link(s) To.
  2. Select the folder where you want to copy the files linked. After this choose your OS Windows or Mac OS.

Now after copying links to another folder check if you are able to restore missing links problem in InDesign.

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