Indesign freezes during start up (Mac OS Big Sur)

New Here ,
Apr 09, 2021 Apr 09, 2021

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Everytime i start up my computer, Indesign freezes.

I tried everything i found here. The only thing that works is uninstall Indesign and reinstall it.

Anything i can do?

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Bug, Performance

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Adobe Community Professional ,
Apr 09, 2021 Apr 09, 2021

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Which version of InDesign?

How much RAM and spare disk capacity do you have?

Assuming you have the correct system specs maybe try uninstalling InDesign using the Adobe Cleaner Tool before reinstalling.

https://helpx.adobe.com/uk/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

 

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New Here ,
Apr 20, 2021 Apr 20, 2021

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thanks but it didn't help.

And now the search button in Outlook isn't working eather.

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Adobe Employee ,
Apr 20, 2021 Apr 20, 2021

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Hi there,

 

Sorry to hear about your experience. Please try the suggestions given on this community post(https://community.adobe.com/t5/indesign/resolve-slow-performance-and-unexpected-behavior-of-indesign...) & let us know if it helps to improve the performance of the app.

 

Regards,

Ashutosh

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