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InDesign - Guides not working

Community Beginner ,
Feb 19, 2020

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I cannot seem to be able to drag anything from the ruler. I have QUIT and restarted INDD twice, checked preferences, and under VIEW, nothing apparently is causing this. Any ideas, would be greatly appreicated. It seems like a bug.

 

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Correct answer by lyzolari | Community Beginner

Hi everyone, thanks for your feedback. It turns out I needed to update my lapton and that solved everything! But I appreciate the support!

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Bug, How to, Performance

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InDesign - Guides not working

Community Beginner ,
Feb 19, 2020

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I cannot seem to be able to drag anything from the ruler. I have QUIT and restarted INDD twice, checked preferences, and under VIEW, nothing apparently is causing this. Any ideas, would be greatly appreicated. It seems like a bug.

 

Thanks

Correct answer by lyzolari | Community Beginner

Hi everyone, thanks for your feedback. It turns out I needed to update my lapton and that solved everything! But I appreciate the support!

Topics

Bug, How to, Performance

Views

210

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Adobe Community Professional ,
Feb 19, 2020

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Hi,

can you confirm the version of the software and the operating system you are using.

Can you share a screenshot showing the layers panel? Are your rulers visible?

If you open the menu Layout > Create Guides... > make sure to have some columns and rows, can you see them added?

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Adobe Community Professional ,
Feb 19, 2020

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Threshold setting for guides maybe? 
Try deleting all prefs at start up so you start fresh, lets see first if that works:

https://helpx.adobe.com/indesign/using/setting-preferences.html#restore_all_preferences_and_default_...

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Adobe Community Professional ,
Feb 19, 2020

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Hi,

another weird cause:

 

Color Paper is applied to the active layer's color and therefore the guides you are dragging out on this layer are also in color Paper. With a paper colored background the guides would be invisible. But you should be able to select them with a selection marquee dragged out with your mouse when no other page item will be selected.

 

Regards,
Uwe Laubender

( ACP )

 

 

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Community Beginner ,
Feb 19, 2020

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Hi everyone, thanks for your feedback. It turns out I needed to update my lapton and that solved everything! But I appreciate the support!

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New Here ,
Jul 27, 2020

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I'm having this issue (long-time Indesign user, 15 + years). How do I change the background color, so as to maintain white background and also see guides? I've reset my prefs, it did nothing.  I waste so much time fixing this stuff.... I should have a separate invoice to Adobe for all the hours.....

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