indesign hanging

[yvonne5C35]

just trying to use idesign for first time, goes into load up screen then white pop up apears, the busy circle comes on then cuts off, keeps hanging, cant get into programme. 

pay to use something and it doesnt work 😞

can anyone help please

[Derek Cross]

Which version of InDesign and OS?
How much RAM and spare disk capacity do you have?

Have you tried resetting the InDesign preferences?