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Community Beginner ,
Apr 08, 2019

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Hi,

One day my indesign documents suddenly showed up as a white icon instead of the regular indesign square with Id in it. The documents open when double-clicked and work as regular. Anyone knows how to get the icon back?

Correct answer by DGLPromo | Community Beginner

Hey all,

Thanks for your help. I decided to try one more time uninstalling and reinstalling Indesign- and guess what? It actually helped - my icons are back! Thank you so much for taking the time to try and help me- it is greatly appreciated!

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Indesign Icon

Community Beginner ,
Apr 08, 2019

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Hi,

One day my indesign documents suddenly showed up as a white icon instead of the regular indesign square with Id in it. The documents open when double-clicked and work as regular. Anyone knows how to get the icon back?

Correct answer by DGLPromo | Community Beginner

Hey all,

Thanks for your help. I decided to try one more time uninstalling and reinstalling Indesign- and guess what? It actually helped - my icons are back! Thank you so much for taking the time to try and help me- it is greatly appreciated!

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536

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Adobe Community Professional ,
Apr 08, 2019

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You did not mention what OS you are using.

On Windows 10, I had that problem with Acrobat icons. I tried uninstalled and reinstalled, but that did not work. I had to run uninstall, Adobe CC Cleaner, and then reinstall.

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Community Beginner ,
Apr 08, 2019

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I really don't want to run Adobe CC Cleaner for this, so I'll wait with that to see if anyone knows anything else that can help... Thanks

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Adobe Community Professional ,
Apr 08, 2019

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You don't have to remove everything with CC Cleaner--you can just target InDesign.

The other option is a registry tool.

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Most Valuable Participant ,
Apr 08, 2019

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Do you see InDesign under Program Files or Program Files (x86)

Someone reported this earlier and somehow the 32 bit version of InDesign had been installed instead of the 64 bit.

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Community Beginner ,
Apr 08, 2019

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It's under Program Files, not Program Files (x86)

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Guide ,
Apr 08, 2019

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It's an OS thing, and not an InDesign thing.

If you are using Mac OS, select one of your InDesign files and go to File>Get Info. You will see Open With: somewhere in the middle. Select InDesign (version of your choice), and see if that helps. You can click the Change All button if it works. Not sure about Windows, but I think it's similar.

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Adobe Community Professional ,
Apr 08, 2019

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I don't think it is an file/extension association issue since the files are opening normally. (My PDFs were too.)

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Community Beginner ,
Apr 08, 2019

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I'm on Windows, and you're right, but it is already set as Indesign, and I already reset it also, but the white blank icon remains...

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New Here ,
Apr 06, 2020

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It's not a platform issue. Same problem here. I'm on Windows 10. And can't find the "Program file" to link them to now that I've uninstalled the earlier versions on InDesign.

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Community Beginner ,
Apr 08, 2019

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Hey all,

Thanks for your help. I decided to try one more time uninstalling and reinstalling Indesign- and guess what? It actually helped - my icons are back! Thank you so much for taking the time to try and help me- it is greatly appreciated!

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