Highlighted

InDesign installation hangs on 5%

New Here ,
Jun 05, 2020

Copy link to clipboard

Copied

My installation on InDesign will reach 5% and then freeze up.

 

If I need to provide any additional information, just let me know!

 

 

{Renamed by MOD}

Hi there,

 

Sorry to hear about your experience. Would you mind sharing version of OS & InDesign? Do you get any error message?
Have you checked if your antivirus or firewall is blocking Adobe?

 

Please follow instructions on help article https://helpx.adobe.com/in/creative-cloud/kb/stop-responding-downloading-apps.html and see if it helps.

 

Regards,

Ashutosh

Topics

Activation billing and install

Views

167

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

InDesign installation hangs on 5%

New Here ,
Jun 05, 2020

Copy link to clipboard

Copied

My installation on InDesign will reach 5% and then freeze up.

 

If I need to provide any additional information, just let me know!

 

 

{Renamed by MOD}

Hi there,

 

Sorry to hear about your experience. Would you mind sharing version of OS & InDesign? Do you get any error message?
Have you checked if your antivirus or firewall is blocking Adobe?

 

Please follow instructions on help article https://helpx.adobe.com/in/creative-cloud/kb/stop-responding-downloading-apps.html and see if it helps.

 

Regards,

Ashutosh

Topics

Activation billing and install

Views

168

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Employee ,
Jun 08, 2020

Copy link to clipboard

Copied

Hi there,

 

Sorry to hear about your experience. Would you mind sharing version of OS & InDesign? Do you get any error message?
Have you checked if your antivirus or firewall is blocking Adobe?

 

Please follow instructions on help article https://helpx.adobe.com/in/creative-cloud/kb/stop-responding-downloading-apps.html and see if it helps.

 

Regards,

Ashutosh

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...