indesign installer not opening

New Here ,
May 15, 2021 May 15, 2021

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My installer of Indesign is not opening with the dubble click. I tried it already a few times also with redownloading it. Can somebody help me solve this problem?

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Activation billing and install, How to, Server developers

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Adobe Community Professional ,
May 15, 2021 May 15, 2021

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Do you mean installing InDesign from the Creative Cloud app?

 

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New Here ,
May 15, 2021 May 15, 2021

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yes. I downloaded the installer for the creative cloud app. I am supposed to dubble click the installer to open it, but it just doesnt open.

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Adobe Community Professional ,
May 15, 2021 May 15, 2021

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Which version operating system do you have?

How much RAM and spare disk capacity?

Assuming you have the correct system specs, I suggest you uninstall the Creative Cloud app and install it again and see if that helps.

 

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New Here ,
May 15, 2021 May 15, 2021

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i already redownloaded it several times and updated my mac to the newes version. There should be also enough space on my mac around 40 GB

 

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Adobe Community Professional ,
May 15, 2021 May 15, 2021

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40GB is not much spare disk capacity, how much RAM do you have and which OS version?

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Adobe Community Professional ,
May 15, 2021 May 15, 2021

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What do you mean you downloaded it? Did you start off by installing the CC Desktop app? From there you click install for InDesign. Is that what you did?

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New Here ,
May 15, 2021 May 15, 2021

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actually a friend helped me and found the problem. Sorry for bothering

 

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Adobe Community Professional ,
May 15, 2021 May 15, 2021

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Can you explain how you resolved the problem, it may help others with a similar issue.

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