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Indesign Interactive PDF not working when exporting

New Here ,
Feb 07, 2020

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I have created an interactive PDF with buttons with the show/hide buttons function. It works in preview mode but when I export it I click on the buttons and the components I have hidden do not show up, I can click on the buttons but nothing happens. I'm not sure what I'm doing wrong or where I am going wrong. 

 

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Correct answer by Bill Silbert | Adobe Community Professional

The interactivity should be working if you are using Acrobat 9 or later. For any other PDF viewer it probably will not be. It usually is a good idea to alert people who will be viewing your interactive PDFs that they can download the free Acrobat Reader from Adobe.com.

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Indesign Interactive PDF not working when exporting

New Here ,
Feb 07, 2020

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I have created an interactive PDF with buttons with the show/hide buttons function. It works in preview mode but when I export it I click on the buttons and the components I have hidden do not show up, I can click on the buttons but nothing happens. I'm not sure what I'm doing wrong or where I am going wrong. 

 

[Moving from generic Start/Help forum to the specific Program forum... Mod]
[To find a forum for your program please start at https://community.adobe.com/]

Adobe Community Professional
Correct answer by Bill Silbert | Adobe Community Professional

The interactivity should be working if you are using Acrobat 9 or later. For any other PDF viewer it probably will not be. It usually is a good idea to alert people who will be viewing your interactive PDFs that they can download the free Acrobat Reader from Adobe.com.

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Bug, Feature request

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Feb 07, 2020 1
Most Valuable Participant ,
Feb 07, 2020

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How are you viewing this PDF?

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Feb 07, 2020 0
Adobe Community Professional ,
Feb 07, 2020

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This feature will not work on many devices and readers, it's best to stick to simple hyperlinks with Interactive PDFs or choose another format; FXL ePub, InDesign's Publish Online or in5.

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Feb 07, 2020 1
Adobe Community Professional ,
Feb 07, 2020

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The interactivity should be working if you are using Acrobat 9 or later. For any other PDF viewer it probably will not be. It usually is a good idea to alert people who will be viewing your interactive PDFs that they can download the free Acrobat Reader from Adobe.com.

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Feb 07, 2020 0
New Here ,
Feb 07, 2020

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Okay, yes this totally worked! It was opening on the default 'preview', I tried it with acrobat reader and it works! I think I will just have to let people know to open it with that instead of their desktops default preview. Thank you!!

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Feb 07, 2020 0
Adobe Community Professional ,
Feb 07, 2020

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Happy to help.

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Feb 07, 2020 0
Community Beginner ,
Mar 27, 2020

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Hello,

 

I have a similar problem. I created a menu that will be shown when pressing a button, using the show/hide function. The menu comes up the screen I can press the bookmark buttons and they jump to the according page. 

 

The problem I have is that the menu stays on the screen in the following next pages. Sometimes it doesn't react at all, the buttons stay in rollover state even if the mouse is not on the button or the close button disappears, I can still click on other buttons but they won't respond. I didn't have this problem previously, I only changed some colors in my pdf.

 

I have a button that triggers the menu with the show/hide function,

a close button that closes the menu with the show/hide function,

the menu items are hidden until triggered option is checked,

I use Adobe CC everything is up-to-date. And I open the pdf with Acrobat to test.

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Mar 27, 2020 0
Adobe Community Professional ,
Mar 27, 2020

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These roll-overs won't work on many devices.

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Mar 27, 2020 0
Community Beginner ,
Mar 27, 2020

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But it did work previously without any problems. Also, it's triggered with a click the rollover is only there for the user to let them know it's a button.

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Mar 27, 2020 0
Adobe Community Professional ,
Oct 21, 2020

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These types of buttons won't work on mobile devices like the iPad and iPhone.

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Oct 21, 2020 0
Community Beginner ,
Oct 21, 2020

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Guys it worked for me the steps are:

1- File

2- Export

3- EPUB (Fixed layout)

4- then it's going to open in BOOKS 

I'm using Mac and InDesign 2020

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Oct 21, 2020 0
Most Valuable Participant ,
Oct 21, 2020

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And this has what to do with PDF?

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Oct 21, 2020 0
Community Beginner ,
Oct 21, 2020

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I used this way as an alternative because exporting as PDF was not moving the animation in the Indesign PDF file. However, when I exported the InDesign file as EPUB, everything worked perfectly fine.

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Oct 21, 2020 0