InDesign is not working

New Here ,
May 29, 2021 May 29, 2021

Copy link to clipboard

Copied

I want to open a new document in InDesign but nothing happens. Also documents that I made in the past won't open. Does anyone know what to do?

 

TOPICS
How to, Import and export

Views

87

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
May 29, 2021 May 29, 2021

Copy link to clipboard

Copied

Which version of InDesign and OS?

Might be worth resetting your InDesign preferences first to see if that resolves the issue:

1) Close InDesign
2) Double click on Adobe InDesign's icon to launch it
3) QUICKLY hold down Ctrl+Alt+Shift. (for Windows) or CTL+OPT+CMD+Shift (for Mac OS X)
4) When a dialogue appears, asking you “Delete InDesign Preference Files?” Click Yes.

(If you don't see the question do it again.)

 

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
May 29, 2021 May 29, 2021

Copy link to clipboard

Copied

LATEST

Reset your preferences

https://helpx.adobe.com/ca/indesign/kb/indesign-preferences-support-file-locations.html

Delete InDesign preferences with shortcuts

You can delete the replaceable InDesign SaveData and InDesign Defaults files by holding down the following keys while InDesign is launching:

  • Windows: Shift+Ctrl+Alt
  • Mac OS: Shift+Control+Option+Command

 

OR if that doesn't work.
https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

 

Without knowing specifics of operating system - system specs - version of InDesign etc - it's hard to advise you any further.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines