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Attached is a screenshot of an InDesign document where every other time I open the file to make updates, the document screws up the text (Helvetica) into these symbols. I can close it and open it again 2 seconds later and everything is fine. I obviously have Helvetica in my font files, packages, InDesign etc. So why does this happen?
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Have you tried resetting the InDesign Preferences?
https://helpx.adobe.com/au/indesign/using/setting-preferences.html
Do one of the following: