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InDesign keeps crashing on startup-Windows 10

New Here ,
Nov 15, 2020 Nov 15, 2020

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I get my indesign from school from adobe creative cloud.

I updated it and now it keeps crashing whenever I start it up. I cant even close the window.

I restarted my pc and even reinstaled indesign itself from scratch.

Im on a MSI laptop  windows 10

what else can I do?

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LEGEND ,
Dec 24, 2020 Dec 24, 2020

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Hi there,

 

Apologies for the delayed response. Please make sure you have Windows updated to the latest version. I'd also recommend following the troubleshooting steps given on this community post(https://community.adobe.com/t5/indesign/advanced-troubleshooting-for-launch-issues/td-p/11394034?pag...).

Let us know how it goes.

 

Regards,

Ashutosh

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