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InDesign keeps crashing

Community Beginner ,
Aug 25, 2020

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I have updated my InDesign app today and it keeps crashing. Any ideas?

I thought I would drop an update on this.

It turned out the file I was working on got corrupted and that caused all the issues. I got support from Adobe, they helped me to fix it 🙂

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InDesign keeps crashing

Community Beginner ,
Aug 25, 2020

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I have updated my InDesign app today and it keeps crashing. Any ideas?

I thought I would drop an update on this.

It turned out the file I was working on got corrupted and that caused all the issues. I got support from Adobe, they helped me to fix it 🙂

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Performance

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55

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Aug 25, 2020 0
New Here ,
Aug 25, 2020

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Same here. If i touch any box that has a hyperlink the program crashes.

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Aug 25, 2020 1
Adobe Community Professional ,
Aug 25, 2020

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Please tell us what operating system (exactly) you're running. Please tell us (exactly) what InDesign version you're using.

 

A common solution is to restore your InDesign preferences as described in this Help file:

 

Set preferences in Adobe InDesign - Adobe Supporthelpx.adobe.com › indesign › using › setting-prefer...

 

 

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Aug 25, 2020 0
Community Beginner ,
Aug 25, 2020

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Hi Steve,

Thanks for your reply! I am using the latest version of InDesign (15.1.2). After struggling whole day, I installed the previous version but it was even worse. Extremely slow! 😞

JK is probably right, it might be the links that are causing the issue. I am working remotely on a catalogue and the linked images are on our company's server. I will save everything on my computer now and I hope that will help.

Oh, I am running on Windows 10 Pro, version 1909.

Any advice will be highly appreciated. I have got a deadline to catch.

Many thanks,

Istvan

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Aug 25, 2020 0
Community Beginner ,
Aug 25, 2020

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Oh, and I did check out the link and reset the preferences accordingly. I will let you know if it helped.

Thanks again!

Istvan

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Aug 25, 2020 0
Community Beginner ,
Sep 02, 2020

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I thought I would drop an update on this.

It turned out the file I was working on got corrupted and that caused all the issues. I got support from Adobe, they helped me to fix it 🙂

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Sep 02, 2020 0