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InDesign Keyboard Shortcuts not working with OS Big Sur

Community Beginner ,
Nov 13, 2020

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I updated to Big Sur yesterday and I am unable to drag scale or drag copy holding the usual keys on the keyboard. Is there a way to get these commands back? I'm not sure if it's an InDesign thing or an OS thing...

Hi there,

 

Sorry to hear about your experience. Would you mind sharing the version of InDesign?
I'd also request you to try resetting the preferences of the app once & see if it helps. Please follow the instructions below to do that:

  • Close all adobe applications 
  • Go to Locations:  
  • ~/Library/Caches 
  • ~/Library/Preferences 
  • Rename Adobe InDesign and com.adobe.indesign to Adobe InDesign.old and com.adobe.indesign.old 
  • Launch InDesign from the CC 

 

***Please note that resetting preferences will remove all the custom settings and InDesign will launch with default settings. This way all your old settings will be saved in .old folders and InDesign will recreate new folders with default settings.

Let us know if it helps.

 

Regards,

Ashutosh

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InDesign Keyboard Shortcuts not working with OS Big Sur

Community Beginner ,
Nov 13, 2020

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I updated to Big Sur yesterday and I am unable to drag scale or drag copy holding the usual keys on the keyboard. Is there a way to get these commands back? I'm not sure if it's an InDesign thing or an OS thing...

Hi there,

 

Sorry to hear about your experience. Would you mind sharing the version of InDesign?
I'd also request you to try resetting the preferences of the app once & see if it helps. Please follow the instructions below to do that:

  • Close all adobe applications 
  • Go to Locations:  
  • ~/Library/Caches 
  • ~/Library/Preferences 
  • Rename Adobe InDesign and com.adobe.indesign to Adobe InDesign.old and com.adobe.indesign.old 
  • Launch InDesign from the CC 

 

***Please note that resetting preferences will remove all the custom settings and InDesign will launch with default settings. This way all your old settings will be saved in .old folders and InDesign will recreate new folders with default settings.

Let us know if it helps.

 

Regards,

Ashutosh

TOPICS
Bug, Performance

Views

73

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Nov 13, 2020 0
Adobe Employee ,
Nov 13, 2020

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Hi there,

 

Sorry to hear about your experience. Would you mind sharing the version of InDesign?
I'd also request you to try resetting the preferences of the app once & see if it helps. Please follow the instructions below to do that:

  • Close all adobe applications 
  • Go to Locations:  
  • ~/Library/Caches 
  • ~/Library/Preferences 
  • Rename Adobe InDesign and com.adobe.indesign to Adobe InDesign.old and com.adobe.indesign.old 
  • Launch InDesign from the CC 

 

***Please note that resetting preferences will remove all the custom settings and InDesign will launch with default settings. This way all your old settings will be saved in .old folders and InDesign will recreate new folders with default settings.

Let us know if it helps.

 

Regards,

Ashutosh

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Nov 13, 2020 1
lchidsey LATEST
Community Beginner ,
Nov 14, 2020

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Thank you for your help. I deleted the preferences and also restarted my computer and that seems to have worked for me.

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Nov 14, 2020 0