InDesign Mail Merge - preview okay, but merged document different/incorrect

New Here ,
May 10, 2017 May 10, 2017

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I was so happy to discover the mail merge feature. I was successful in creating ID badges with staff names and photos. When recreating the design I started once again with a fresh import of same data file and then merged into multiple page document. The preview looks great, however, the end result shows a duplicate image on almost every page, followed by another image duplicated. The data source is about the 12th line of data. No idea what to do differently. I've relinked data fields and changed margins with no success.  Can't understand why the preview is perfect but the merged document is different. Please help!

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Adobe Community Professional ,
May 10, 2017 May 10, 2017

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Unfortunately, it seems like this bug is still present in InDesign's data merge; using Preview with Data Merge can corrupt the file.

The only thing you can do is create a new file, and merge without previewing. (if you must see how it's going to fit, you can preview and cancel, then go back in a do a merge without previewing.

(I'm disappointed that this bug has yet to be fixed years after it appeared.)

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New Here ,
May 10, 2017 May 10, 2017

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You are my hero! You have saved the day with your recommendation. Many thanks for that and also for such a very fast reply! 🙂

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Adobe Community Professional ,
May 10, 2017 May 10, 2017

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I'm glad I could help. This has been a problem for years now, across many versions. I've sort of stopped expecting a fix, and just work around it.

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Community Beginner ,
Mar 02, 2020 Mar 02, 2020

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Yeah, can report the bug is still present

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New Here ,
Jan 16, 2021 Jan 16, 2021

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Still a problem in 2021... This fix still works. Thank you so much! 

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New Here ,
Jan 25, 2021 Jan 25, 2021

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I'm having this problem, but the fix did not work for me. Created new doc, reimported the data source, set the numbers for the multiple record layout without previewing, but still getting the same record repeated over and over instead of a different record in each spot. Any other suggestions?

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New Here ,
Jan 25, 2021 Jan 25, 2021

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I'm having this problem as well, but the fix didn't work. Any other suggestions?

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