Indesign not responding cc2020 on win10

[khosbayar.b]

Dears, My Indesign is not responding while opening. I also uninstalled and after reinstall InDesign but still the same issue. And also tried 2 different computers. In the first time, it was working very well then after 20 min later the same issue again. How to solve this issue. My work is needed urgently from the client. Please help me.

[Derek Cross · Accepted solution]

What is the spec of your computer – eg how much RAM?

Try resetting your InDesign Preferences:

1) Close InDesign
2) Launch it again
3) QUICKLY hold down Ctrl+Alt+Shift. (for Windows) or CTL+OPT+CMD+Shift (for Mac OS X)
4) When a dialog appears, ask you “Delete InDesign Preference Files?” Click Yes.

(If you don't see the question do it again.)