InDesign not showing review annotations

Community Beginner ,
Nov 19, 2020

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InDesign is not showing a majority of the review annotations. I have it updated to the latest version (16.0) and I have preview mode turned off. It is consistently not showing on the web browser and desktop software. On the document, I have comments from the same day from the same user showing inconsistently.

 

Mainly it isn't showing where text has been struck-through or highlighted, but it shows where shapes were drawn just fine. The comments still show on the side but it doesn't show where the annotation is when I click on the comment, and I can't see the annotations after manually scanning the text.

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InDesign not showing review annotations

Community Beginner ,
Nov 19, 2020

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InDesign is not showing a majority of the review annotations. I have it updated to the latest version (16.0) and I have preview mode turned off. It is consistently not showing on the web browser and desktop software. On the document, I have comments from the same day from the same user showing inconsistently.

 

Mainly it isn't showing where text has been struck-through or highlighted, but it shows where shapes were drawn just fine. The comments still show on the side but it doesn't show where the annotation is when I click on the comment, and I can't see the annotations after manually scanning the text.

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Nov 19, 2020 1
Adobe Community Professional ,
Nov 19, 2020

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Hello, can you share with us a screencapture to see what it exactly happen?

For Share for review : https://helpx.adobe.com/indesign/user-guide.html/indesign/using/share-for-review.ug.html

Try to reset preferences : 

Perform the following step as per your OS: 

Windows: Start InDesign, and then press Shift+Ctrl+Alt. Click Yes when asked if you want to delete preference file

MacOS: While pressing Shift+Option+Command+Control, start InDesign. Click Yes when asked if you want to delete preference files.

 

https://helpx.adobe.com/indesign/user-guide.html/indesign/using/setting-preferences.ug.html

 

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Nov 19, 2020 0
Community Beginner ,
Nov 19, 2020

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brittanyc40148448_0-1605827457573.png

brittanyc40148448_2-1605827766386.png

 

The first image is my view when I open the document for review in the InDesign software, the web view is no different. You can see there are 3 different kind of markups, but only the purple category is visible on the spread. 

 

The second image is what the reviewer sent me, showing where the annotations should be.

 

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Nov 19, 2020 0
Community Beginner ,
Dec 08, 2020

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I'm having the same problem. I've had the document available for review 9 days for seven people and at first I was able to see when people highlighted something or crossed out text, etc. But now when I'm ready to make the changes, all I see on the web browser side and in InDesign are a few pins. One of the spreads had nothing on it--no pins, highlight, strike-thru's yet there were a lot of comments. When I click on one of them in InDesign, the program view jumps supposedly to where it is, but there is no marker.

 

Now I have to go back to my clients and say the Share for Review doesn't work because the program is not showing where they made their changes. They actually really liked it because they could easily highlight, cross out, replace, draw, but it's rather embarrassing to have to go back to them telling them all that disappeared--when at first all that was there.

 

I always have the latest version of Adobe CC. I'm on Windows 10, using Edge browser (although I tried the link in Firefox and it also didn't show where people had highlighted, strike-thru's, draw, etc). I've signed out and in. I've tried the "Shift+Ctrl+Alt multiple times but nothing happens.

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Dec 08, 2020 1
Adobe Community Professional ,
Jan 12, 2021

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I am having the same problem. The pin, pencil, and highlighter show up, but not the Text crossout or text replacement.

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Jan 12, 2021 0
New Here ,
Jan 13, 2021

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I am having the same problem. There is no highlight indication of what text is being changed and the button doesn't complete the action of resolving it.

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Jan 13, 2021 0
Adobe Community Professional ,
Jan 13, 2021

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It's really a serious bug, Even better, it's not one bug, there are a lot of bugs here. In my opinion this option should not have been introduced in Indesign before it was fully perfected.

Many people have lost customers and money due to the malfunction of this option

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Jan 13, 2021 1
Community Beginner ,
Jan 14, 2021

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Agreed! I can no longer risk using it for clients. It's too bad because it was a good idea in theory but it just doesn't work and Adobe is silent about a solution.

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Jan 14, 2021 0