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InDesign on macOS Big Sur - Creative Cloud Issues

New Here ,
Jun 24, 2020

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Hey all! I'm currently testing the new macOS Big Sur on my Mac and the Adobe softwares.

Couple things that I encountered during testing.
• Creative Cloud stopped working. Won't let me access my files from InDesign. 'Something went wrong initializing Creative Cloud libraries.' Tried all of the generic troubleshoot steps, no luck. Still won't work.

• Display issues. Some buttons and items are not appearing properly, making it hard to find the things that you need to click on.
• Refreshing issues. As soon as I move an object or even select an object, the screen won't refresh and my selection or change is not visible. Until I scroll on the screen a tiny bit and then the changes appear.

Anyone else, testing InDesign and the Adobe CC fleet on Big Sur? Anyt other issues for anyone?

Then that is about all you can do for the time being.

 

Adobe doesn't officially support unreleased, early beta test OS versions.

 

Furthermore, these communities are not a means of communicating with InDesign engineering who do not officially monitor these communities.

 

You may try posting at https://indesign.uservoice.com/ which is indeed monitored by InDesign product development.

 

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InDesign on macOS Big Sur - Creative Cloud Issues

New Here ,
Jun 24, 2020

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Hey all! I'm currently testing the new macOS Big Sur on my Mac and the Adobe softwares.

Couple things that I encountered during testing.
• Creative Cloud stopped working. Won't let me access my files from InDesign. 'Something went wrong initializing Creative Cloud libraries.' Tried all of the generic troubleshoot steps, no luck. Still won't work.

• Display issues. Some buttons and items are not appearing properly, making it hard to find the things that you need to click on.
• Refreshing issues. As soon as I move an object or even select an object, the screen won't refresh and my selection or change is not visible. Until I scroll on the screen a tiny bit and then the changes appear.

Anyone else, testing InDesign and the Adobe CC fleet on Big Sur? Anyt other issues for anyone?

Then that is about all you can do for the time being.

 

Adobe doesn't officially support unreleased, early beta test OS versions.

 

Furthermore, these communities are not a means of communicating with InDesign engineering who do not officially monitor these communities.

 

You may try posting at https://indesign.uservoice.com/ which is indeed monitored by InDesign product development.

 

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Jun 24, 2020 1
Adobe Community Professional ,
Jun 24, 2020

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Have you also reported these issues for the beta OSX to Apple?

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Jun 24, 2020 1
New Here ,
Jun 24, 2020

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Yes, I have. With Feedback Assistant I sent them all the issues I found, attached screenshot and diagnostics. 

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Jun 24, 2020 1
Adobe Employee ,
Jun 25, 2020

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Then that is about all you can do for the time being.

 

Adobe doesn't officially support unreleased, early beta test OS versions.

 

Furthermore, these communities are not a means of communicating with InDesign engineering who do not officially monitor these communities.

 

You may try posting at https://indesign.uservoice.com/ which is indeed monitored by InDesign product development.

 

- Dov Isaacs, Principal Scientist, Adobe

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Jun 25, 2020 0