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Indesign online publishing - music not playing

Community Beginner ,
Oct 26, 2020

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I've published an Indesign online document, but the soundtrack I have set up to play with the title page isn't playing on other PCs (yet it is playing on my mac). They are running Windows. Can anyone tell me why this is happening and how I fix it?

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Correct answer by BobLevine | Most Valuable Participant
Many browser will not allow audio or video to autoplay. There is nothing you can do about that.
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Indesign online publishing - music not playing

Community Beginner ,
Oct 26, 2020

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I've published an Indesign online document, but the soundtrack I have set up to play with the title page isn't playing on other PCs (yet it is playing on my mac). They are running Windows. Can anyone tell me why this is happening and how I fix it?

Most Valuable Participant
Correct answer by BobLevine | Most Valuable Participant
Many browser will not allow audio or video to autoplay. There is nothing you can do about that.
TOPICS
Publish online

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33

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Oct 26, 2020 1
Community Beginner ,
Oct 26, 2020

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They will be using Microsoft Edge to view

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Oct 26, 2020 0
Most Valuable Participant ,
Oct 27, 2020

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Many browser will not allow audio or video to autoplay. There is nothing you can do about that.

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Oct 27, 2020 1
Community Beginner ,
Oct 28, 2020

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So disappointing Adobe haven't worked this out! Thanks for your reply Bob. 

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Oct 28, 2020 0
Most Valuable Participant ,
Oct 28, 2020

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I'm more than happy to criticize Adobe when it's warranted but to repeat what I already said...this a browser issue. And to be perfectly frank autoplaying audio or video is a god-awful thing to do. STOP!

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Oct 28, 2020 1