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InDesign, Photoshop and Premier Pro crashes when activating Fonts from Fontbase

New Here ,
Sep 28, 2020

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Dear Support,

Even I'm facing an issue while installing fonts. I use Fontbase (2.13.2) free version, and it pretty much works fine. When I activate one of my fonts from the local repository using fontbase most of the programs (Photoshop, InDesign PremierPro)  crashes. I have noticed Illustrator doesn't crash, just these three as I always use the above 4 apps. Something is term=billiy wrong.

 

I'm on Mac with OS Catalina 10.15.7 and all the latest Adobe CC

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InDesign, Photoshop and Premier Pro crashes when activating Fonts from Fontbase

New Here ,
Sep 28, 2020

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Dear Support,

Even I'm facing an issue while installing fonts. I use Fontbase (2.13.2) free version, and it pretty much works fine. When I activate one of my fonts from the local repository using fontbase most of the programs (Photoshop, InDesign PremierPro)  crashes. I have noticed Illustrator doesn't crash, just these three as I always use the above 4 apps. Something is term=billiy wrong.

 

I'm on Mac with OS Catalina 10.15.7 and all the latest Adobe CC

TOPICS
Performance

Views

60

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Sep 28, 2020 0
Adobe Community Professional ,
Oct 01, 2020

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you may have a corrupt cached adobe font.  clear fontbase's cache.

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Oct 01, 2020 0
Adobe Employee ,
Oct 01, 2020

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Hi there,

 

Sorry about the crashing! I understand that's really frustrating. Are these applications up to date?

 

You may try the steps shared on this help article and share your observations with us. We’re here to help! 

 

Regards,

Srishti

 

 

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Oct 01, 2020 0