Highlighted

indesign problems when working with multiple open documents at the same time

New Here ,
Jul 28, 2020

Copy link to clipboard

Copied

Hi all,

 

I have a laptop with the following characteristics:
32GB ram and NVIDIA GEFORCE RTX 2080 graphics card with MAX-Q Design 8GB GDDR6

 

But opening two simultaneous indesign documents (whatever the file size is) gives me program slowdown issues to the point that I have to close a document to be able to work in indesign.

 

I have checked the settings and it seems to be all correct as it comes by default.

 

Does someone have any idea of what it can be? Any configuration issues for Win or Indesign? Someone who happened to you?

 

Thank you in advance!

Most Valuable Participant
Correct answer by BobLevine | Most Valuable Participant
Is there a document fonts folder being used? If so, rename those folders and install the fonts properly.

Topics

How to

Views

41

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

indesign problems when working with multiple open documents at the same time

New Here ,
Jul 28, 2020

Copy link to clipboard

Copied

Hi all,

 

I have a laptop with the following characteristics:
32GB ram and NVIDIA GEFORCE RTX 2080 graphics card with MAX-Q Design 8GB GDDR6

 

But opening two simultaneous indesign documents (whatever the file size is) gives me program slowdown issues to the point that I have to close a document to be able to work in indesign.

 

I have checked the settings and it seems to be all correct as it comes by default.

 

Does someone have any idea of what it can be? Any configuration issues for Win or Indesign? Someone who happened to you?

 

Thank you in advance!

Most Valuable Participant
Correct answer by BobLevine | Most Valuable Participant
Is there a document fonts folder being used? If so, rename those folders and install the fonts properly.

Topics

How to

Views

42

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Most Valuable Participant ,
Jul 28, 2020

Copy link to clipboard

Copied

Is there a document fonts folder being used? If so, rename those folders and install the fonts properly.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
New Here ,
Jul 28, 2020

Copy link to clipboard

Copied

Works!!! Thank you very much. It took days trying to find a solution to the problem and did not find it ... I thought it would be a problem with Windows 10.

 

If it is not much to ask ... why was the problem giving the folders? I would like to know a why for when it happens again in the future.

 

Thank you very much for your help!

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Most Valuable Participant ,
Jul 28, 2020

Copy link to clipboard

Copied

It is a known issue. AFAIK, Adobe is working on it but I don't have an ETA.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...