InDesign problems with saving/undo and paste in place not working

[Debi5C39]

I am having a few issues that were present with Indesign 2020 and still there after updating to 2021.

As I am working on a file I will suddenly loose the capability to save and undo. I have found a workaround online to save the files as an IDML, restart indesign, open the IDML file and save it as an INDD.  It happens several times in a day and you can see how this get tedious and time consuming.

The other issue is that the keyboard shortcut for Paste in Place will not work. I can select it in the edit menu but not being able to use the keyboard shortcut slows me down. 

I have tried to locate the preferences file to see if deleting it will resolve the issues (specially because both problems have migrated from 2020 to 2021) But I cannot find the preferences file. As this form said, I am looking for the preferences folder or the library folder under user and I don't see it. Please help, I am pulling my hair out.

[Chad Chelius · Accepted solution]

An easy way to reset your preferences is to quit InDesign and then immediately after launching hold down Shift+Ctrl+Option+CMD (Mac) or Shift+Alt+Ctrl (Windows). You'll get a dialog asking if you want to delete the preferences. Let us know if this resolves your issue. Just had an issue yesterday that was resolved by deleting the preferences.

[louises94814361]

Hi, I'm having the same problem and this solution didn't work for me. 

I reset my preferences as you mentioned, started a fresh document, 5 minutes in I tried to save and I'm not able to. Nor can I undo/redo. 

I have had this problem with indesign 2020, 2021 and now 2022. Please help!

Thanks

[Ashutosh_Mishra]

Hi there,

Sorry to hear about this. In addition to the response given earlier, I'd recommend checking out this help article(https://helpx.adobe.com/indesign/using/setting-preferences.html) to reset the preferences of the app.

**Please note that resetting preferences will remove all the custom settings and InDesign will launch with default settings. You can also take a backup of the folders in case you want to. Location is mentioned in the article.

Hope it helps.

Regards,

Ashutosh