Highlighted

InDesign problems with saving/undo and paste in place not working

New Here ,
Nov 20, 2020

Copy link to clipboard

Copied

I am having a few issues that were present with Indesign 2020 and still there after updating to 2021.

 

As I am working on a file I will suddenly loose the capability to save and undo. I have found a workaround online to save the files as an IDML, restart indesign, open the IDML file and save it as an INDD.  It happens several times in a day and you can see how this get tedious and time consuming.

 

The other issue is that the keyboard shortcut for Paste in Place will not work. I can select it in the edit menu but not being able to use the keyboard shortcut slows me down. 

 

I have tried to locate the preferences file to see if deleting it will resolve the issues (specially because both problems have migrated from 2020 to 2021) But I cannot find the preferences file. As this form said, I am looking for the preferences folder or the library folder under user and I don't see it. Please help, I am pulling my hair out.

TOPICS
Bug, Performance

Views

22

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

InDesign problems with saving/undo and paste in place not working

New Here ,
Nov 20, 2020

Copy link to clipboard

Copied

I am having a few issues that were present with Indesign 2020 and still there after updating to 2021.

 

As I am working on a file I will suddenly loose the capability to save and undo. I have found a workaround online to save the files as an IDML, restart indesign, open the IDML file and save it as an INDD.  It happens several times in a day and you can see how this get tedious and time consuming.

 

The other issue is that the keyboard shortcut for Paste in Place will not work. I can select it in the edit menu but not being able to use the keyboard shortcut slows me down. 

 

I have tried to locate the preferences file to see if deleting it will resolve the issues (specially because both problems have migrated from 2020 to 2021) But I cannot find the preferences file. As this form said, I am looking for the preferences folder or the library folder under user and I don't see it. Please help, I am pulling my hair out.

TOPICS
Bug, Performance

Views

23

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Nov 20, 2020 0
Adobe Community Professional ,
Nov 20, 2020

Copy link to clipboard

Copied

An easy way to reset your preferences is to quit InDesign and then immediately after launching hold down Shift+Ctrl+Option+CMD (Mac) or Shift+Alt+Ctrl (Windows). You'll get a dialog asking if you want to delete the preferences. Let us know if this resolves your issue. Just had an issue yesterday that was resolved by deleting the preferences.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Nov 20, 2020 1
Adobe Employee ,
Nov 28, 2020

Copy link to clipboard

Copied

Hi there,

 

Sorry to hear about this. In addition to the response given earlier, I'd recommend checking out this help article(https://helpx.adobe.com/indesign/using/setting-preferences.html) to reset the preferences of the app.

**Please note that resetting preferences will remove all the custom settings and InDesign will launch with default settings. You can also take a backup of the folders in case you want to. Location is mentioned in the article.

Hope it helps.

 

Regards,

Ashutosh

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Nov 28, 2020 0