InDesign Publish online: Pictures are blurry / pixelated

Community Beginner ,
Feb 17, 2017 Feb 17, 2017

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I've tried the Publish Online Feature and it worked nice (Text only Document) for me but later this day I've tried it again but the pictures were blurry.

tired out all kinds of picture format and quality etc. in the advaced tab of publish online… No difference

Would be a cool Feature, easier than sending a PDF to customers but with that bug.. Impossible.

I hope Adobe will fix that bug in 2017.1 but if someone here has a solution for that it would be even better

Thanks!

Jona

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Adobe Community Professional ,
Feb 17, 2017 Feb 17, 2017

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Try setting higher resolution or change to JPEG or PNG in Object > Object Export Options. See more in this article: https://indesignsecrets.com/controlling-publish-online-image-resolution.php

Hope that helps.

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Community Beginner ,
Mar 20, 2017 Mar 20, 2017

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Tested everything.. Doesn't work for me 😕

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Most Valuable Participant ,
Mar 21, 2017 Mar 21, 2017

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Did you change the Object Export Option also in the Object Styles?

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New Here ,
Jul 14, 2020 Jul 14, 2020

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Question.  After following these steps the pictures that were once blurry came out beautifully.  However, it caused another issue.  It creates a white box around the object when published.  I assume it is because it took about the transparency.  Is there another way of making the pictures come out clear without rasterizing them? 

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Adobe Community Professional ,
Mar 20, 2017 Mar 20, 2017

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Can you post a link to a Publish Online page with an example of the blurry images?

Possible to message me with one of the problem image files?

Hard to troubleshoot further without seeing the actual example.

Thanks, --db

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New Here ,
Feb 05, 2018 Feb 05, 2018

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I had the same issue because the Link was not updated. Try to check in your Links palette if there is the exclamation mark and in case, select the item and refresh it.

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New Here ,
Mar 15, 2018 Mar 15, 2018

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Check to see if the image frame and the image itself are both scaled. I had the same issue where the frame was at about 10% and the image was scaled inside it. I think this only occurs if you use the 'Adjust Scaling Percentage' preference.

'Redefine scaling as 100%' will fix the problem. This is hidden in the fly-out menu of the Object palette or Control palette.

Looks like someone on the 'Publish Online' team didn't do the maths correctly.

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Adobe Community Professional ,
Mar 16, 2018 Mar 16, 2018

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Some images can be improved by going to Object menu > Object Export Options > EPUB and HTML tab. Set "Rasterize Container" to a higher resolution. Good write up on this here: https://indesignsecrets.com/controlling-publish-online-image-resolution.php

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Adobe Community Professional ,
Mar 16, 2018 Mar 16, 2018

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Sorry, just caught I had already suggested this, and it apparently didn't work for you.

I did have a case recently where I wasn't happy with the image quality and I published the project at 144 HiDPI in the Advanced Options of the Publish Online dialog. It helped improve the quality and it was acceptable.

I don't like to use this option, especially on bigger docs with a lot of interactivity as it can interfere. But in my case it was largely a slideshow of images and worked fine.

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Explorer ,
Mar 16, 2018 Mar 16, 2018

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What is the initial resolution of the images? Have you considered observing the actual resolution and effective resolution of your images in the Links panel?

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