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Indesign Publish Online Tool - Error #16

New Here ,
Aug 09, 2020

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I need some help.

 

I have designed an interactive portfolio that I have already exported several times with the ''publish online'' tool (where I first published the file to create a link and then published it in this existing document/link the times after). 

 

Everything went fine until I tried to export it again yesterday and got an error #16. 

''There was an error uploading your document. Please try again. Error #16''


I've searched the internet for solutions and tried a few things, such as permissions in the SLStore and Adobe PCD files and opening Indesign as Administrator. Nothing worked!

 

This is crazy since I was able to upload it within the same document/link the days before. Even when I upload it as a new document I get that error code!

 

I am working on a Lenovo Ideapad and using the 2020 version of Indesign.

 

Does anybody know what the problem might be, or better: have a solution?

Topics

Bug, How to, Import and export, Publish online

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Indesign Publish Online Tool - Error #16

New Here ,
Aug 09, 2020

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I need some help.

 

I have designed an interactive portfolio that I have already exported several times with the ''publish online'' tool (where I first published the file to create a link and then published it in this existing document/link the times after). 

 

Everything went fine until I tried to export it again yesterday and got an error #16. 

''There was an error uploading your document. Please try again. Error #16''


I've searched the internet for solutions and tried a few things, such as permissions in the SLStore and Adobe PCD files and opening Indesign as Administrator. Nothing worked!

 

This is crazy since I was able to upload it within the same document/link the days before. Even when I upload it as a new document I get that error code!

 

I am working on a Lenovo Ideapad and using the 2020 version of Indesign.

 

Does anybody know what the problem might be, or better: have a solution?

Topics

Bug, How to, Import and export, Publish online

Views

37

Likes

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Community Professional ,
Aug 09, 2020

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New Here ,
Aug 16, 2020

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Hi Derek,

 

Thank you so much, I will take a look there!

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