Indesign pubulish error

[Euiko5E9F]

Hi, I am currently having a problem that when I try to publish a document, when it finally loads on the internet the document is not shown, but rather raw html code. What can I do to resolve this? 

[Bernie_Hertz]

Same here. Even working published documents are in bad shape now (like yours).
Seems to be a bigger issue at adobe...

[rupuze]

And same here. I've tested in different browsers with my presentations and other accounts presentation. None of them work.

[Björn5CBE]

Same here. Super annoying. Need a revised online-pdf for work, like in 8 minutes. Lol.

[Russ W]

same here - think theres a sever issue today. like of 15 minutes ago

[Katja Wevers]

same here, presentation in one minit 😞

[RSSCOddsock]

Having same issue! Tried restarts and several browsers but all the same result!! 

 

[Russ W]

They have confirmed maintenance and server issues with me. Hopefully back up soon. Bad timing for everyone i think!

[Russ W]

Back on! 🙂

[Ashutosh_Mishra · Accepted solution]

Hi All,

Sorry to hear about your experience. Product team is aware about this & working to fix this as soon as possible. Most users are now able to use the services as usual. If you still have issues, we appreciate your patience while services are being restored.

Regards,

Ashutosh

[Russ W]

Thanks Ashutosh,
Can we ask why the crash happened. As there was one 2 months ago too.
Is there anything we should avoid doing that might cause/contribute to these problems?

[Grafimedia]

Hi. I have used publish online to make a document, and the document has been working fine until today, where I get this error message whenever I am trying to acces the document or my publish online dashboard. InDesign is fully updated.

https://indd.adobe.com/view/57f17733-7a10-4b5d-93d4-920335044864

What to do?

[Ashutosh_Mishra]

Hi there,

Sorry to hear about your experience. Product team is aware about this & working to fix this as soon as possible. Most users are now able to use the services as usual. If you still have issues, we appreciate your patience while services are being restored.

Regards,

Ashutosh

[defaultyvrbyoof2g5o]

Hi!

The online publish online feature keeps going down. All my online documents can't be found even though they were working before. Is there a reason why this is happening?

[Ashutosh_Mishra]

Hi there,

Sorry to hear about your experience. Product team is aware about this & working to fix this as soon as possible. Most users are now able to use the services as usual. If you still have issues, we appreciate your patience while services are being restored.

Regards,

Ashutosh

[BrookeHenning]

Hi guys,

Was wondering if anyone has had the same issue. Publishing an Indesign file online, uploads okay however when I click 'View Document' after it uploads, it takes me to a page that appears to be broken (my pdf does not show, just a bunch of code and language detection?) 

Never had this issue before although I have had upload fails a lot recently. 

Anyone if this is an issue Adobe's end? Screenshot for reference. 

[Ashutosh_Mishra]

Hi All,

Sorry to hear about your experience. Product team is aware about this & working to fix this as soon as possible. Most users are now able to use the services as usual. If you still have issues, we appreciate your patience while services are being restored.

Regards,

Ashutosh

[rupuze]

I can't see any of my online presentations, nor either other users presentation. 😞

[Ashutosh_Mishra]

Hi All,

Sorry to hear about your experience. Product team is aware about this & working to fix this as soon as possible. Most users are now able to use the services as usual. If you still have issues, we appreciate your patience while services are being restored.

Regards,

Ashutosh