Indesign pubulish error

New Here ,
Feb 26, 2021 Feb 26, 2021

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Hi, I am currently having a problem that when I try to publish a document, when it finally loads on the internet the document is not shown, but rather raw html code. What can I do to resolve this? capt.PNG

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Bug, Publish online

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correct answers 1 Correct Answer

Adobe Employee , Feb 26, 2021 Feb 26, 2021
Hi All,   Sorry to hear about your experience. Product team is aware about this & working to fix this as soon as possible. Most users are now able to use the services as usual. If you still have issues, we appreciate your patience while services are being restored.   Regards, Ashutosh

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New Here ,
Feb 26, 2021 Feb 26, 2021

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Same here. Even working published documents are in bad shape now (like yours).
Seems to be a bigger issue at adobe...

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Community Beginner ,
Feb 26, 2021 Feb 26, 2021

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And same here. I've tested in different browsers with my presentations and other accounts presentation. None of them work.

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New Here ,
Feb 26, 2021 Feb 26, 2021

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Same here. Super annoying. Need a revised online-pdf for work, like in 8 minutes. Lol.

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Explorer ,
Feb 26, 2021 Feb 26, 2021

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same here - think theres a sever issue today. like of 15 minutes ago

 

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New Here ,
Feb 26, 2021 Feb 26, 2021

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same here, presentation in one minit 😞

 

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New Here ,
Feb 26, 2021 Feb 26, 2021

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Having same issue! Tried restarts and several browsers but all the same result!! 

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Explorer ,
Feb 26, 2021 Feb 26, 2021

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They have confirmed maintenance and server issues with me. Hopefully back up soon. Bad timing for everyone i think!

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Explorer ,
Feb 26, 2021 Feb 26, 2021

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Back on! 🙂

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Adobe Employee ,
Feb 26, 2021 Feb 26, 2021

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Hi All,

 

Sorry to hear about your experience. Product team is aware about this & working to fix this as soon as possible. Most users are now able to use the services as usual. If you still have issues, we appreciate your patience while services are being restored.

 

Regards,

Ashutosh

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Explorer ,
Feb 26, 2021 Feb 26, 2021

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Thanks Ashutosh,
Can we ask why the crash happened. As there was one 2 months ago too.
Is there anything we should avoid doing that might cause/contribute to these problems?

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