Indesign pubulish error

[Euiko5E9F]

Hi, I am currently having a problem that when I try to publish a document, when it finally loads on the internet the document is not shown, but rather raw html code. What can I do to resolve this? 

[Bernie_Hertz]

Same here. Even working published documents are in bad shape now (like yours).
Seems to be a bigger issue at adobe...

[rupuze5]

And same here. I've tested in different browsers with my presentations and other accounts presentation. None of them work.

[Björn5CBE]

Same here. Super annoying. Need a revised online-pdf for work, like in 8 minutes. Lol.

[Russ W]

same here - think theres a sever issue today. like of 15 minutes ago

[Katja Wevers]

same here, presentation in one minit 😞

[jenniferl98209346]

Having same issue! Tried restarts and several browsers but all the same result!! 

 

[Russ W]

They have confirmed maintenance and server issues with me. Hopefully back up soon. Bad timing for everyone i think!

[Russ W]

Back on! 🙂

[Ashutosh_Mishra · Accepted solution]

Hi All,

Sorry to hear about your experience. Product team is aware about this & working to fix this as soon as possible. Most users are now able to use the services as usual. If you still have issues, we appreciate your patience while services are being restored.

Regards,

Ashutosh

[Russ W]

Thanks Ashutosh,
Can we ask why the crash happened. As there was one 2 months ago too.
Is there anything we should avoid doing that might cause/contribute to these problems?