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Indesign "Publish Online" Not Working

D-B
New Here ,
May 20, 2020 May 20, 2020

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I'm getting an error when trying to publish a document.

Is this a known error on Adobe's side that is being worked on? Could be related to a recent update as it has worked fine before updating.

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Bug, Performance, Publish online

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correct answers 4 Correct Answers

Steve Werner Adobe Community Professional
Adobe Community Professional , May 20, 2020 May 20, 2020
As of 5 pm Pacific time on Wednesday, 20 May, the Adobe status link that Ashutosh provided shows that the AWS issues are fixed. You should try Publish Online now to see if that fixed your problem.

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Ashutosh_Mishra Adobe Employee
Adobe Employee , May 27, 2020 May 27, 2020
Hi there,   Sorry to hear about your experience. We are currently seeing some issues with Adobe online services. Engineers are working urgently to fix the issue. Please check the status of the services on https://adobe.ly/2xSSmlE   Regards, Ashutosh

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Steve Werner Adobe Community Professional
Adobe Community Professional , May 27, 2020 May 27, 2020
Try now. There was a problem earlier today.  

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Ashutosh_Mishra Adobe Employee
Adobe Employee , May 29, 2020 May 29, 2020
Hi there,   We regret the inconvenience. All Adobe services including fonts are up and running again. There should be no issues using online services.You may always change status of the services on https://adobe.ly/2xSSmlE Thanks for your patience.   Regards, Ashutosh

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laurens51516393
New Here ,
Nov 25, 2020 Nov 25, 2020

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In Response To Steve Werner

Oh, I didn't know this. Thank you for letting me know!

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defaultnpr749qysqke
New Here ,
Nov 25, 2020 Nov 25, 2020

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In Response To laurens51516393

I am having the same issues (Publish online messages) in New Zealand, would this outage extend to us, out here in the pacific.

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Steve Werner Adobe Community Professional
Adobe Community Professional ,
Nov 25, 2020 Nov 25, 2020

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In Response To defaultnpr749qysqke

Perhaps, because the InDesign Publish Online files may be stored by Adobe on a US Amazon AWS server.

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Resources
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Adobe InDesign User Guide
Adobe InDesign Learn and Support
Get Started with InDesign
Adobe InDesign | Common Questions
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InDesign system requirements
Known issues
Features
Publish Online
Generate QR Codes
Data Merge
Basic page numbering
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