InDesign Review - invitees cannot open my documents

New Here ,
Nov 11, 2020 Nov 11, 2020

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I am having problems with Review. When people receive my invitations, they are unable to access the link. This is a new problem since I updated to 16.0 and starting this week. The screen shot shows what my invitees see.

 

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Adobe Community Professional ,
Nov 18, 2020 Nov 18, 2020

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Hi Jenny,

are you sure that the one who tries to access the review is part of the members list you've done with Invite Only?

 

Pure speculation from my side: If yes, perhaps your invitee is locked into a browser or CC Desktop App with a different* Adobe ID so the invitee cannot be identified? *Whatever that means. I only know that Review is able to detect Adobe IDs.

( You see, I'm also unsure about the details… )

 

Not much help perhaps in your case, but FWIW:

https://helpx.adobe.com/indesign/user-guide.html/indesign/using/share-for-review.ug.html

 

Regards,
Uwe Laubender

( ACP )

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