InDesign Review - invitees cannot open my documents

[JennyKlee]

I am having problems with Review. When people receive my invitations, they are unable to access the link. This is a new problem since I updated to 16.0 and starting this week. The screen shot shows what my invitees see.

[Laubender]

Hi Jenny,

are you sure that the one who tries to access the review is part of the members list you've done with Invite Only?

Pure speculation from my side: If yes, perhaps your invitee is locked into a browser or CC Desktop App with a different* Adobe ID so the invitee cannot be identified? *Whatever that means. I only know that Review is able to detect Adobe IDs.

( You see, I'm also unsure about the details… )

Not much help perhaps in your case, but FWIW:

https://helpx.adobe.com/indesign/user-guide.html/indesign/using/share-for-review.ug.html

Regards,
Uwe Laubender

( ACP )