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InDesign Review - Invitees have no synced files

New Here ,
Nov 11, 2020

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My invitees are having problems accessing my InDesign 16.0 review files. They get the message "You have no synced files" or there are no synced files. I have logged out and back into Creative Cloud. My users have logged out and in of their Adobe IDs. Sometimes people see it with a lock symbol. But nothing seems to work for people to be able to use the Adobe Review process like we did last week. I even tried exporting my files and opening them in INDD 15.1.3 to see if the problem was with 16 but same issue. 

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Bug, Sync and storage

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InDesign Review - Invitees have no synced files

New Here ,
Nov 11, 2020

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My invitees are having problems accessing my InDesign 16.0 review files. They get the message "You have no synced files" or there are no synced files. I have logged out and back into Creative Cloud. My users have logged out and in of their Adobe IDs. Sometimes people see it with a lock symbol. But nothing seems to work for people to be able to use the Adobe Review process like we did last week. I even tried exporting my files and opening them in INDD 15.1.3 to see if the problem was with 16 but same issue. 

TOPICS
Bug, Sync and storage

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19

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Nov 11, 2020 0
Adobe Community Professional ,
Nov 13, 2020

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Hi Jenny,

your second screenshot "adobe for JKL.png" is showing the wrong category.

For files you exported for Review look into Your work > Published.

 

Regards,
Uwe Laubender

( ACP )

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Nov 13, 2020 0