InDesign Rulers showing incorrect measurments, and extra trash lines on the ruler

Explorer ,
Feb 08, 2021 Feb 08, 2021

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InDesign Ruler Issue.png

 

The ruler is showing incorrect measurements, and it appears to be in the area outside of the page size. I also see a lot of extra trash lines on the ruler, making it very difficult to edit art and drag the element edge to create a .125" bleed.
Is this something associated with my computer, a font, or are others seeing this ?
16.1 x64
Windows 10 Pro

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Adobe Community Professional ,
Feb 08, 2021 Feb 08, 2021

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When you right click the rulers, what are the measurements set to? Are they what you expected?

What happens if you change Windows display font scaling or Edit > Preferences > UI Scaling?

Mike Witherell

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Explorer ,
Feb 08, 2021 Feb 08, 2021

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Right-Click on the ruler shows inches, as expected.

I unchecked the box:
Preferences > UI Scaling > For High-PPI Displays, Scale the User Interface

 

FYI

I am using InDesign via RDP from home, to my work desktop.

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Explorer ,
Feb 08, 2021 Feb 08, 2021

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Same problem after the preference change and restarting InDesign

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Explorer ,
Feb 08, 2021 Feb 08, 2021

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The lines that follow the cursor in the rulers, appear to be drawing these extra tick marks. It is not refreshing, leaving fragments, but that does not explain the incorrect measurement on the "Y" axis ruler. The "X" axis appears to be correct 
I can double click the home/reset box for the rulers, and all of the lines disappear, but they return when I move the cursor around on the the art. Is there a way to turn off those "follow me" rules ?

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Adobe Community Professional ,
Feb 08, 2021 Feb 08, 2021

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Hi @tshelhorse:

 

Are you aware that you can enable bleedlines to make this easier for you? For an existing document just go to File > Document Setup. The red bleed lines will appear outside the paper edges, allowing you to snap elements to them without having to zoom in so much. 

 

If you think the zero point is off on the rulers just double click the little square where the left and the top rulers intersect. That will reset the zero point to the top left corner of the paper.

 

Finally I've never seen that trash in the rulers. I don't work in inches though, I work with my rulers set to picas, which may come in to play, not sure. Does zooming out clean them up? What about rebuilding cache and preferences? You may need to work through the entire post to get the results you need.

https://www.rockymountaintraining.com/adobe-indesign-rebuilding-preferences-cache/

 

~Barb 

rulers.png

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Explorer ,
Feb 08, 2021 Feb 08, 2021

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I am aware of these settings, for the bleed lines, but the rulers should display correctly regardless of the setting.
Double clicking the Ruler zero point clears the trash lines, but they return as soon as I move the cursor around on the art.
...but the "Y" axis ruler alway displays the wrong dimension.
This is a basic function that should always work.
Zero the rulers, select an object, and the rulers and the coordinate box should show the same.

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Adobe Community Professional ,
Feb 08, 2021 Feb 08, 2021

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This is a basic function that should always work.

 

I agree. Did you try resetting prefs as per my link? Is your graphics card driver up to date?

 

~Barb

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Explorer ,
Feb 08, 2021 Feb 08, 2021

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I'll have to rebuild the preferences later, when workload allows, but I'm skeptical.

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Adobe Community Professional ,
Feb 08, 2021 Feb 08, 2021

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I hear you. If it doesn't make a difference, you can file a bug report here:

https://indesign.uservoice.com/

 

~Barb 

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Adobe Community Professional ,
Feb 08, 2021 Feb 08, 2021

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I think this could be a major contributor to the problem:

"I am using InDesign via RDP from home, to my work desktop."

 

What is "RDP"?

Mike Witherell

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Explorer ,
Feb 08, 2021 Feb 08, 2021

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Microsoft - Remote Desktop Protocol

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Adobe Employee ,
Feb 09, 2021 Feb 09, 2021

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As per the snapshot, the Y coordinate is 1/16 above 0 which is negative, hence you observe the value as -0.125 in. This is working as designed.

X and Y coordinates are defined as per the ruler and can be negative as well which is shown in the image.

Feel free to reach out to me at santalwa@adobe.com for any queries.

 

Regards

Sanyam Talwar

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Adobe Community Professional ,
Feb 09, 2021 Feb 09, 2021

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-0.125˝ is one eighth, not one sixteenth.

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